Prices are in New Zealand Dollars.

Kay Hotel

Calle 2 Norte, entre 5a Avenida y Zfm, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 879 3444

Cheapest
rate per night

6.6

Good
based on 162 reviews
Kay Hotel - Playa del Carmen, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK $84
AMOMA $86
Priceline $89
KAYAK
AMOMA
Priceline

Good to know

Distance to city centre 0.6 km
Location rating 8.4

Rooms

Check-in
Check-out

Standard rooms

$84+

Photo
Bed type
Provider
Nightly base price
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Unknown
$123 per night
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Unknown
$168 per night
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Unknown
$84 per night
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Unknown
$89 per night

Double rooms

$86+

Photo
Bed type
Provider
Nightly base price
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Unknown
$86 per night

Reviews

Traveller rating

5
11
9
7
1

Time of year

Traveller type

Show reviews that mention

+
  • Poor
    Nov 2019
    1.0

    Bed is HARD. aircon broke half way through the night. Rooftop is a delapidated. 'pool' is empty. bar is non existent. No lift - had to carry bags up three flights of stairs.

  • Okay
    Sep 2019
    6.0

    They tried very hard not to make the room that I found online available. They tried to put me in an inferior standard room when I was showing them the online larger/nicer room for a low price that I wanted and that showed available. Eventually they cleaned the room quickly and made it available

  • Good
    Jul 2019
    7.5

    I really liked how helpful some of the employees where they offered to take our baggage upstairs since we stayed in the third floor and they have no elevators. The views of the ocean were beautiful not the beach since it had Sargassum.The pool was very clean and in the rooftop.

    It was only stairs if you use a wheelchair it would be a bad idea to book there all the rooms are on the second floor and up. There where some noises caused by some plastics sheetings that they had on top of the hotel and when it was windy they would be really noise since they would fly around we talked with a clerk to see if they could do something about them putting them somewhere else but he said there was nothing he could do and we had to hear those thing slam all over the place when we were trying to sleep.I didn’t like that since they are having a problem with Sargassum as they were trying to clean the beach they had a mountain of this dead algae very close to the hotel and the smell was intolerable you would have to keep your room really cold all the time for you not to be having to smell it that much. We couldn’t even use our balcony or the pool that was on the rooftop because of this smell of dead fish being so close that it was uncomfortable, which I know is not the fault of the hotel but it was a major issue during our stay.

  • Excellent
    Dec 2018
    8.3

    I liked the location , and staff was friendly …

    trash truck came and picked up trash at 3am ……. pool on the roof was dirty and there was a lot of bird droppings everywhere

  • Excellent
    Sep 2018
    8.8

    Location and view

    Very nice location. Big room with nice view.

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About

Overview

With a stay at Kay Hotel in Playa del Carmen (Downtown), you'll be steps from Playa del Carmen Main Beach and Quinta Avenida. This hotel is 0.2 mi (0.3 km) from Playa del Carmen Maritime Terminal and 0.6 mi (1 km) from Mamitas Beach Club.

Rooms

Make yourself at home in one of the 15 guestrooms. Cable television is provided for your entertainment.

Amenities

This hotel offers wheelchair access.

Business, Other Amenities

Featured amenities include wired Internet access (surcharge), a 24-hour front desk, and luggage storage.

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More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.6 Good

based on 162 reviews

8.4

Location

7.1

Value

3.3

Pool

2.9

Breakfast

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Wi-Fi
Hot tub
Air-conditioned
24-hour front desk
Safe
Storage available
Terrace/Patio
Adults only
Internet (surcharge)
Cable or satellite TV

FAQs when booking at Kay Hotel

Where is Kay Hotel located?

Kay Hotel is located at Calle 2 Norte, entre 5a Avenida y Zfm in Centro, 0.6 km from the centre of Playa del Carmen. Playa principal de Playa del Carmen is the closest landmark to Kay Hotel.

When is check-in time and check-out time at Kay Hotel?

Check-in time is 15:00 and check-out time is 12:00 at Kay Hotel.

Does Kay Hotel offer free Wi-Fi?

No, Kay Hotel does not offer free Wi-Fi.

Does Kay Hotel offer free parking?

No, Kay Hotel does not offer free parking.

Does Kay Hotel offer free airport shuttle service?

No, Kay Hotel does not offer free airport shuttle service.

How far is Kay Hotel from the airport?

Kay Hotel is 0.8 km from Playa Del Carmen. Kay Hotel is 18.9 km from San Miguel de Cozumel.

Does Kay Hotel have a pool?

No, Kay Hotel does not have a pool on-site.

Location

Most popular landmarks

  • Playa principal de Playa del Carmen 234 m
  • Calle Quinta Avenida 274 m
  • Yucatek Divers 297 m
  • Parque 28 de julio 0.5 km
  • Aviario Xaman Ha 0.9 km
  • Muelle Navega 1 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 0.8 km
San Miguel de Cozumel 18.9 km

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