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Family Concierge at Paradisus La Esmeralda

Family Concierge at Paradisus La Esmeralda

9.0
Excellent

Based on 2,387 reviews
 
5th Av.. Corner of Calle 112, 77710 Playa del Carmen, Quintana Roo, Mexico
  +52 984 877 3900
Family Concierge at Paradisus La Esmeralda - Playa del Carmen, Quintana Roo, Mexico
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Melia $481
Cancelon $517
KAYAK $655
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Rooms

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Double rooms

$1107+

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Bed type
Provider
Nightly Base Price
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Double bed
$1107 per night

Standard rooms

$672+

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Bed type
Provider
Nightly Base Price
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Unknown
$672 per night

Reviews

Traveller rating

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  • Excellent
    Jun 2018
    9.7

    Great family trip!

    We booked the family concierge master suite bedroom for our family, we travelled with a 2 and a 6 year old. We had a fantastic week! The staff was phenomenal, specially our concierge, Mario. They were all very attentive to our needs and helped us plan our vacation. Mario even helped us get some medications we forgot from outside the hotel. Having whattsapp on your cell phone is a must to better communicate with the concierge. The food was great! We liked most Fuego, but also greatly enjoyed Mole and Bana. We had the tasting menu at Passion. Even though this restaurant is not part of the all-inclusive it is reasonable priced and the food is fantastic and the staff very attentive. The beach can have some small rocks here and there and there is an area that is corded off because of large rocks, but there is plenty of sandy beach to go around, didn’t feel beach shoes were necessary at all. They do a great job of cleaning out the sea weed that forms sometimes throughout the year. Learn to use the Hobit catamaran early, it is great fun. The tennis pros are also quite knowledgeable, you can book them for a lesson if you are a tennis fan as myself [for a fee]. Our 2 and 6 year old also had a great time. The hotel has quite a few activities planned for the younger ones throughout the day and there is the option of droping your kids off for a while [you can also hire a nanny] but we didn’t use either of these options, however we did take them to some of the activities ourselves [treasure hunt, face painting, euro bungy, sand castle]. The family night shows are very good too, we specially liked the “noche de los muertos” celebration, the “divas” and “Michael Jackson”. You can also access all the restaurants and facilites of the adults-only Paradisus La Perla which is next to the Esmeralda, walking distance. Would definitely repeat the experience sometime in the future.

    Some of the room furnishings had wear and tear, nothing major.

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About

Overview

Offering direct access to the beach, this Playa del Carmen resort is next to a golf course and within a 5-minute walk of Quinta Avenida and Punta Esmeralda Beach. Mamitas Beach Club and Guadalupe Church are also within 1 mi (2 km).

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

Based on 2,387 reviews

9.4

Vibe

9.1

Service

7.2

Breakfast

5.9

Beach

Things to know

  • Friendly atmosphere
  • Nice building
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Free Wi-Fi
ATM on-site
Babysitting or child care
Business centre
Child-friendly
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Game room
Spa
Child pool
Outdoor pool
No smoking
Beauty salon
Hairdryer
Air-Conditioned
Coffee shop
24 Hour Front Desk
Safe
Pets not allowed
Free parking
Storage available
Wedding services
Towels
Lift

Photos

Family Concierge at Paradisus La Esmeralda - Playa del Carmen - Bedroom All photos (35)
Family Concierge at Paradisus La Esmeralda - Playa del Carmen - Banquet hall Banquets (1)
Family Concierge at Paradisus La Esmeralda - Playa del Carmen - Bar Bar (1)
Family Concierge at Paradisus La Esmeralda - Playa del Carmen - Bathroom Bathroom (1)
Family Concierge at Paradisus La Esmeralda - Playa del Carmen - Beach Beach (1)
All photos (35)
Hallway (1)
Lounge (1)
Room amenity (1)
Restaurant (7)
Pool (2)
Banquets (1)
Bedroom (2)
Patio (1)
Bar (1)
Dining room (1)
Lobby (1)
Outdoors (1)
Beach (1)
Living room (1)
Buffet (2)
Gym (1)
Conference (1)
Bathroom (1)
All photos (35)

Location

Most popular landmarks

  • Mamita's Beach Club 2 km
  • Muelle Navega 2.4 km
  • Parque 28 de julio 2.8 km
  • Playa principal de Playa del Carmen 3 km
  • Yucatek Divers 3.2 km
  • Calle Quinta Avenida 3.2 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK