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Family Concierge at Paradisus La Esmeralda

Family Concierge at Paradisus La Esmeralda

8.8
Excellent

Based on 21 reviews
 
5th Av.. Corner of Calle 112, 77710 Playa del Carmen, Quintana Roo, Mexico
  +52 984 877 3900
Family Concierge at Paradisus La Esmeralda - Playa del Carmen, Quintana Roo, Mexico
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Melia $502
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Rooms

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Double rooms

$1157+

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Bed type
Provider
Nightly Base Price
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Double bed
$1157 per night

Standard rooms

$702+

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Bed type
Provider
Nightly Base Price
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Unknown
$702 per night

Reviews

Traveller rating

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  • Excellent
    Jun 2018
    9.7

    Great family trip!

    We booked the family concierge master suite bedroom for our family, we travelled with a 2 and a 6 year old. We had a fantastic week! The staff was phenomenal, specially our concierge, Mario. They were all very attentive to our needs and helped us plan our vacation. Mario even helped us get some medications we forgot from outside the hotel. Having whattsapp on your cell phone is a must to better communicate with the concierge. The food was great! We liked most Fuego, but also greatly enjoyed Mole and Bana. We had the tasting menu at Passion. Even though this restaurant is not part of the all-inclusive it is reasonable priced and the food is fantastic and the staff very attentive. The beach can have some small rocks here and there and there is an area that is corded off because of large rocks, but there is plenty of sandy beach to go around, didn’t feel beach shoes were necessary at all. They do a great job of cleaning out the sea weed that forms sometimes throughout the year. Learn to use the Hobit catamaran early, it is great fun. The tennis pros are also quite knowledgeable, you can book them for a lesson if you are a tennis fan as myself [for a fee]. Our 2 and 6 year old also had a great time. The hotel has quite a few activities planned for the younger ones throughout the day and there is the option of droping your kids off for a while [you can also hire a nanny] but we didn’t use either of these options, however we did take them to some of the activities ourselves [treasure hunt, face painting, euro bungy, sand castle]. The family night shows are very good too, we specially liked the “noche de los muertos” celebration, the “divas” and “Michael Jackson”. You can also access all the restaurants and facilites of the adults-only Paradisus La Perla which is next to the Esmeralda, walking distance. Would definitely repeat the experience sometime in the future.

    Some of the room furnishings had wear and tear, nothing major.

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About

Overview

With direct access to the beach, this Playa del Carmen resort is next to a golf course and within a 15-minute walk of Punta Esmeralda Beach, Guadalupe Church, and Quinta Avenida. Mamitas Beach Club and Playa del Carmen Main Beach are also within 2 mi (3 km).

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.8 Excellent

Based on 21 reviews

10.0

Pool

10.0

Cleanliness

8.3

Service

6.7

Beach

Things to know

  • Friendly service
  • Great menu

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Free Wi-Fi
ATM on-site
Babysitting or child care
Business centre
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Hot Tub
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Air-Conditioned
24 Hour Front Desk
Sauna
Airport Shuttle (Surcharge)
Free parking
Private beach
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
Increased accessibility
Lift
Child-friendly
Child pool
Hairdryer
Coffee shop
Safe
Pets not allowed
Wedding services

Location

Most popular landmarks

  • Mamita's Beach Club 2 km
  • Calle Quinta Avenida 2.3 km
  • Navega Pier 2.4 km
  • 28 de julio Park 2.8 km
  • Playa del Carmen Main Beach 3 km
  • Yucatek Divers 3.2 km

Playa del Carmen travel guide

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