Hotel Repubblica Marinara

It was the worst experience of or lives!! I'll start first with the ((cleaning)) they didn't clean our room for three days when we asked them why they send some one to clean in thr fourth day, the water heater was very dirty you cant heat your water with there was a white thing inside it **i wish if i can upload pic here so you can see it** like no one cleaned it before and the A/C wasn't working if you try to open it there is a water will fill the floor + the smell of the water in the wooden floor was ugly !! And there was an extra sheet in the drawer when we opened it, it was dirty with bugs!! -- ((Second the staff)) !!! The cleaning lady came in the forth day at 8 in the morning while we are going to have our breakfast Came to our door shouting at my husband why we told the manager that she didn't clean !! She starts yelling at us ! Then we went to the restaurant down to have the breakfast and the workers there where very rude we chose a table and my husband wanted to sit next to me and there is a lady who's working there came to us she was very ungry and telling him why you're siting here you should sit in front of your wife because i arranged the table like this!???? Then after a while she came with another worker and they started to clean the restaurant while everyone is having their breakfast and they were talking in a load voice about there day and chatting to getere while everyone was upset from them! ----- ((The bed)) we ordered king size bed and what we've got is to single beds covered with one sheet like its a king bed but when you sleep in the middle you will fall down!! To be honest im shocked of this experience especially in Europe and in a place like pisa a hotel in this city should be prepared for the tourist and they know how to searve them and how to deal with them. This is a bad example and a bad service. I will never come back and i will tell everyone i know to avoid this hotel

Not a four star hotel

The workers were friendly. The breakfast was good. The hotel has a free parking. The room was big, and the bed was very confortable.

The bathroom had a shower curtain. That is not acceptable in a 4 star hotel. Also, the curtain did not look clean. There was no hot water in the morning. We had to shower with very cold water.