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We have travelled with booking.com for over 10 years, and stayed in Italy many times. Whenever we have booked a property with a rating of 9+ we have never been disappointed. Not his time. The worst part was that we noticed unmarked cameras in the spa area pointed at the jacuzzi. When we asked the staff about them, they kept changing their story - that they were off, or on but only for security. One of the staff started shouting at us and cursing us in Italian, while the rest did nothing to stop him. For the rest, the rooms had extremely thin walls, we could literally hear the people in the neighbouring room just talking in a normal voice. We we left without heating with temperatures of 10-15 degrees outside at night - the staff told us they would put on the heating, and then, without explanation, brought us a domestic blow heater - the staff himself told us to keep it away from the curtains because it could cause a fire. Then he proceeded to explain to us how to use the hair dryer in the bathroom to heat the room. It was very surreal, and by far the worst of our many stays all over Italy.
Place, owners/staff, room, additional service (thanks for flowers organization), dinners, sauna etc
With a stay at Albergo Lory in Pinzolo, you'll be steps from Skirama Dolomiti Adamello Brenta and Rendena Valley. Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 80 reviews
Things to know
- Good management
- Friendly service
- Friendly atmosphere
- Wonderful housekeeping
Policies vary by room type and provider.
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|Milan Orio Al Serio||98.2 km|
|Trento Roncafort||26.9 km|