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Value for money
Distance to city centre
|Phu Quoc Duong Dang|
Distance to airport
|"The staff is very helpful!"||(in 62 reviews)|
|"Staff is very friendly and helpful."||(in 14 reviews)|
|"Great location and beautiful room"||(in 28 reviews)|
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Reception staff was very friendly and welcoming. We liked the location with a lot of restaurant within walking distance. Also, the pool was nice and clean.
There was a bad smell in the room, like a moldy wet smell. Breakfast was oke, but a sign that requests the guests to clear their own plates... Almost humorous. Staff talking very loud to each other while guests are having breakfast. Booked a face/head massage, but they didn't have the equipment to do hair washing, so it was cancelled. Place looks very nice, but could use some improvements.
Reception were friendly and helpful. The gardens are attractive and the pool area is very pleasant. Nice clean bed linen and towels and great to have beach towels provided. The lovely beach is 3 mins walk down the lane. Lots of restaurants close by, a little supermarket and coffee stands. 99% Russian tourists.
The breakfast staff were not interested in engaging with any guests. Blank faces and smart phones. No attempt to say hello or explain what choices were etc Bed was rock hard, ask for a mattress topper at check in. Nobody eats at the hotel apart from at breakfast - they can provide food but it’s better to go down the lane and eat at one of the many great restaurants within a few mins walk. The waiting staff had no English and were unwilling to engage in any eye contact let alone conversation, even though I was greeting them in Vietnamese - this is a real shame as it’s basic hospitality to ensure your staff can say hello and good morning rather than allowing them to play on phones and ignore their guests.
The property is very close to the beach. It is a quite area and you can relax. Breakfast was great.
Perfect location, free airport shuttle, beautiful garden, very nice lady on the reception, good massage , go for a room w pool view .. great value for money
As a whole i liked the hotel, nice garden and nice pool.
The restaurant served a decent breakfast, the rest of the day the restaurant seemed almost closed. You could order food if you could find anyone from the staff. It almost felt tho as they didnt want to serve any food except for the breakfast. To order a beer one night i had to go and talk to the person in the reception as there where noone to be found in the restaurant/bar, and this was how it looked most of the time after breakfast.
When you stay at Vela Phu Quoc Resort in Phu Quoc, you'll be on the Strip, within a 15-minute drive of Ong Lang Beach and Phu Quoc National Park. Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
based on 219 reviews
Value for money
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Reviews about Vela Phu Quoc Resort
Most popular landmarks
- San Van Dong Duong Dong Stadium 4.9 km
- Dinh Cau Temple 5 km
- Dinh Cau 5 km
- Phu Quoc District Hospital 5.8 km
- Phu Quoc Beach 9.4 km
- Suối Tranh Waterfall 12.2 km