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The Ritz-Carlton Philadelphia
5 stars

The Ritz-Carlton Philadelphia

10 Avenue of The Arts, Philadelphia, PA 19102, United States
Philadelphia, PA
See location+1 215 523 8000
From
$503
Cheapest

rate per night

8.1
Very good
based on 363 reviews
363 reviews
Room type
Provider
Nightly total
Standard Room
Queen room
Deluxe room

Photos of The Ritz-Carlton Philadelphia

Overview

Rating

Located in Center City, this 5-star hotel is within a short walk of Loews Philadelphia Hotel, the Pennsylvania Academy of the Fine Arts and Pennsylvania Convention Center. It is surrounded by a variety of nightlife options and is within a 10-minute walk of 19th Street SEPTA Trolley Station.

Those staying at The Ritz-Carlton Philadelphia can benefit from the relaxation amenities, which include a beauty centre and a sauna. Convenient services include an express check-in feature and a luggage storage area.

The air-conditioned rooms at The Ritz-Carlton Philadelphia are cosy and spacious. They are also equipped with a hair dryer and a mini bar.

Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, suitably based for those who want to stay close by when looking to sit down to a meal. A wide selection of cafés and restaurants are also available in the surrounding area.

The Ritz-Carlton Philadelphia is ideally situated for sightseeing in Philadelphia, with Philadelphia City Hall just a short walk away. The Residences at The Ritz-Carlton is only a two-minute stroll from the hotel.

Rating
8.1
Very good
Based on 363 verified guest reviews

Latest deals for The Ritz-Carlton Philadelphia

Thu 20/2
Fri 21/2
Deluxe room
1 king bed
1 king bed
bed type unknown
King room
1 king bed
bed type unknown
1 king bed
Luxury Room
1 king bed
Executive room
bed type unknown
Standard Room
1 king bed
bed type unknown
1 queen bed
Queen room
bed type unknown
1 queen bed
1 queen bed
Double room
2 double beds
1 king bed
2 double beds
Superior room
1 king bed
2 double beds
2 double beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Ritz-Carlton Philadelphia

  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

General

  • Executive lounge access
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Soundproof rooms
  • Landmark view
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view
  • Storage available

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Hypoallergenic
  • Adapted bath
  • No smoking

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • Smartphone dock

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Spa

  • Spa and wellness centre
  • Massage
  • Spa
  • Sauna

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Bedroom

  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Bicycle hire
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available

Outdoor

  • Garden

Fitness

  • Fitness centre

Reviews of The Ritz-Carlton Philadelphia

8.1
Very good
363 verified ratings
Wonderful
170
Very good
55
Good
47
Okay
26
Fair
20
Mediocre
20
Poor
25
Guests say
Guests have expressed disappointment with the service level at the hotel, citing issues such as understaffing and slow responses to requests, leading to an overall negative impression of customer service. Cleanliness has also been a significant concern, with multiple reviews mentioning dissatisfaction with the state of the rooms and common areas. On a positive note, the hotel's location is highly praised, being centrally situated and convenient for visiting local attractions, which seems to overshadow some of the service and cleanliness issues.
AI-generated from customer reviews
Location9 out of 10
Service2.5 out of 10
Cleanliness2 out of 10
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10
Wonderful
Jill, Nov 2018
Pros (+) The service and attentiveness to detail is always excellent. My room was lovely and more than comfortable. This is a lovely hotel with a perfect location, just south of City Hall.
Cons (-) We experienced several days of significant rainfall and the lack of a covered awning to the curb was a bit inconvenient.
8.5
Very good
Harlan, Feb 2018
Cons (-) Mediocre food
10
Wonderful
Jill, Aug 2017
Pros (+) The hotel is centrally located and very well maintained. I believe that the value for dollars was excellent. Service and amenities were also excellent.
10
Wonderful
Anonymous, Aug 2017
Pros (+) The Ritz Carlton in Philadelphia is a luxurious, welcoming hotel centrally located just south of the iconic City Hall. The.staff were courteous, responsive and very helpful. My room was oversized and very comfortable with outstanding housekeeping service. This was my third visit and will surely not be my last. My son now lives in center city, so this will be my home when visiting in the future.
10
Wonderful
Jill, Nov 2016
Pros (+) The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my...
Cons (-) There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.
Read more
6.0
Okay
Anonymous, Feb 2016
Pros (+) Awesome building champagne at checkin have had many enjoyable and memorable stays.
Cons (-) Understaffed, poor service sub par to other Ritz hotels. We were provided with wrong room on arrival. Room was somewhat dated and curtains had large weird stains on them. Carpet in room was also stained making it feel dirty. Restaurant service was horrible / waited 40 mins for a table then waited another 15 mins to get acknowledged by staff. Used express checkout, left some negative comments and a...
Read more
7.7
Good
Anonymous, Mar 2015
Pros (+) The manager took great care of us after she was told about our disappointments. She was wonderful and made our second night much better than the first. Most of the other staff were very friendly and accommodating.
Cons (-) The facility is extremely old along with the heating/air conditioning units. Our sheets had a hole in them. Had disappointment with 2 staff members who were a bit rude. Felt the crowd that hung out in the hotel bar and/or were staying at the hotel were a bit trashy. For the price per night, we could stay at the Sofitel or Four Seasons and get better accommodations.

Location

10 Avenue of The Arts, Philadelphia, PA 19102

What's nearby

  • Historic City Hall37 m
  • Macy's Center City160 m
  • Masonic Temple294 m
  • Reading Terminal Market0.5 km
  • Cathedral Basilica of Saints Peter and Paul0.8 km
  • The Franklin Institute1.1 km
  • Independence Visitor Center1.2 km
  • Independence Hall1.2 km
  • Independence Mall1.2 km
  • Barnes Foundation1.3 km
  • National Constitution Center1.3 km
  • National Museum of American Jewish History1.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 314863

When to book a room at The Ritz-Carlton Philadelphia

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Ritz-Carlton Philadelphia

  • Where is The Ritz-Carlton Philadelphia located?

    The Ritz-Carlton Philadelphia is located at 10 Avenue of The Arts in Center City, 1 km from the centre of Philadelphia. Historic City Hall is the closest landmark to The Ritz-Carlton Philadelphia.

  • When is check-in time and check-out time at The Ritz-Carlton Philadelphia?

    Check-in time is 16:00 and check-out time is 12:00 at The Ritz-Carlton Philadelphia.

  • Does The Ritz-Carlton Philadelphia offer free Wi-Fi?

    Yes, The Ritz-Carlton Philadelphia offers free Wi-Fi.

  • How far is The Ritz-Carlton Philadelphia from the airport?

    The Ritz-Carlton Philadelphia is 10.6 km from Philadelphia. The Ritz-Carlton Philadelphia is 46.6 km from Trenton-Mercer.

  • How does KAYAK find such great The Ritz-Carlton Philadelphia hotel deals?

    KAYAK scours the web for all room deals available at The Ritz-Carlton Philadelphia in Philadelphia and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Ritz-Carlton Philadelphia and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Ritz-Carlton Philadelphia.

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