Pros (+) Breakfast at Sheraton Club is great. Beds are comfortable. Rooms are nicely appointed.
Cons (-) Parking fees are high - get a discount for staying there, but fees are stil $35 per night.
3 stars
Sheraton Philadelphia University City Hotel
3549 Chestnut Street, Philadelphia, PA 19104, United States
Philadelphia, PA
See location+1 215 387 8000Photos of Sheraton Philadelphia University City Hotel
Overview
Located under a 10-minute walk from 37th Street SEPTA Trolley Station, Sheraton Philadelphia University City Hotel offers guests an ideal base when visiting Philadelphia. It offers complimentary Wi-Fi, a gym and an outdoor pool, and is within walking distance of University of Pennsylvania.
Philadelphia University Sheraton has recently undergone refurbishment and features a 24-hour business centre, a ballroom and an express check-in and check-out feature. Staff are available 24 hours a day and can assist with booking tours and tickets. Also available for guests are a car rental desk, laundry facilities and a concierge.
There are 332 rooms at Sheraton Philadelphia University City Hotel, each offering all the necessities to ensure a comfortable stay.
Breakfast, lunch and dinner are served every day at Sang Kee Noodle House Restaurant, specialising in Asian fare. In the evening, guests can enjoy a drink in the lounge bar. Guests can also try one of the various bars and restaurants in the local area.
Philadelphia International Airport is around a 20-minute drive from Sheraton University City Hotel Philadelphia and 40th Street SEPTA Rapid Transit & Trolley Station is within walking distance. Guests can also visit Drexel University and The Woodlands.
Latest deals for Sheraton Philadelphia University City Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Sheraton Philadelphia University City Hotel
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Allergy-free room
- No smoking
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Sofa
- Telephone
- Carpeted
- Storage available
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Kids meals
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Sheraton Philadelphia University City Hotel
7.8
Good
893 verified ratings
Wonderful
351
Very good
175
Good
142
Okay
60
Fair
67
Mediocre
42
Poor
56
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, particularly its proximity to hospitals and universities. However, many expressed dissatisfaction with the service, citing rude staff and incorrect reservations. Cleanliness was also a concern, with reports of musty smells and dated rooms. While some guests found the beds comfortable, others felt the overall value did not match the high prices.AI-generated from customer reviews
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7.8 out of 10
520 reviews
8 out of 10
75 reviews
7.4 out of 10
4 reviews
7.8 out of 10
8 reviews
All reviews
Cons (-) Very noisy. Had construction going on before 5am. Elevators were not functioning.
Pros (+) It was nice and comfortable.
Cons (-) They never came to clean our room the whole week we stayed there.
Pros (+) Location: close to test center for step 2 CS
Cons (-) 1. shower clogged - had to wait for plumber to fix it. Interfered with ability to prepare for exam. 2. garbage left outside the door - TWICE - was not taken care of for hours.
Pros (+) I loved that the room was very clean and the bed was so comfortable I didn't want to leave in the morning
Cons (-) I didn't like that the room didn't have a refrigerator or microwave which i usually included in most hotels rooms also the pool wasn't as big as the picture and didn't have steps for me to get in which is a requirement for me because I'm handicap
Cons (-) Loud, room my elevator, oversold. Dirty lobby. Felt unsafe
Cons (-) Kind of tired-out fitness center...the fridge in the fitness center with cold towels had....warm towels. That kind of thing. Whole place is kind of beat up; not what you'd expect from a Sheraton but certainly not awful
Cons (-) waited a while to get checked in and get our room, we finally get upstairs, tired and late for an event, the room was FILTHY! it had yet to be cleaned from the previous guests. it took over 30 minutes for them to sign us with a different room, and it was still not up to standards. we did not spend much time at the hotel, but i would have liked for it to have been a much better experience. i've sta...
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Location
3549 Chestnut Street, Philadelphia, PA 19104
What's nearby
- Sheraton Philadelphia University City Hotel54 m
- University of Pennsylvania240 m
- Philadelphia Museum of Art1.7 km
- The Franklin Institute1.9 km
- Philadelphia Zoo1.9 km
- Rittenhouse Square1.9 km
- The Residences at The Ritz-Carlton2.5 km
- Pennsylvania Academy of the Fine Arts2.6 km
- Philadelphia City Hall2.7 km
- Church of St. Luke and The Epiphany2.9 km
- Loews Philadelphia Hotel2.9 km
- Pennsylvania Convention Center3.1 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 808699
When to book a room at Sheraton Philadelphia University City Hotel
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See most recommended stays in PhiladelphiaGood to know
Value for money | 7.4 |
|---|---|
Distance to city centre | 3.5 km |
Nearest airport | Philadelphia |
Distance to airport | 9.3 km |
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