Sheraton Philadelphia Society Hill Hotel

Reviews

Pros

"Kids loved the indoor pool." (in 14 reviews)

"The hotel is great!" (in 23 reviews)

"Perfect location and wonderful staff" (in 54 reviews)

Cons

"as well as no free breakfast" (in 5 reviews)

"The underside of the bed and the wall were filthy and loaded with dust." (in 6 reviews)

Show reviews that mention

+

Excellent

Jan 2018

9.1

The location was great and the staff was friendly and polite. Beds were comfortable and the decorations are nice.

The room was a little dusty and Part of the wall had some marking on it.
Good

Jun 2017

8.0

Competent but Boring

Just a solid business hotel

Decor was generic in rooms, common areas, and outside. Thoroughly dull.
Mediocre

Feb 2017

4.0

Bell hops and valets were very kind and professional.

Pet policy is not clearly stated on their website. We arrived at the hotel with the intention of sightseeing and ended up being stuck in our room watching our dog because the policy doesn't state online that you have to stay with him at all times even if he's in a crate. This made us on able to benefit from our complementary breakfast since he was also not allowed in the dining area and the entire purpose of the trip was for a Valentine's Day getaway with my husband. It left us leaving the room individually and scrambling for last-minute plans. We did not get to enjoy our vacation the way we expected to and were even more upset that when we called to ask about the policy that we weren't informed in advance. We did not get told until after check in
Excellent

Nov 2016

8.5

We only stayed for a night so did not get to take advantage of the beautiful lobby with many seating areas from high tops to cozy couches. Somehow it felt very open yet very homey and welcoming at the same time. Beautiful quiet neighborhood. Very friendly staff.

The heater in our room sounded like a mini-explosion every time it kicked on. The walls were paper thin. We were wakened by two female voices and two babies at 7:30 am. I would have sworn they were in our room.
Excellent

Aug 2016

10.0

Very nice hotel in great location

Access to historical sites and great restaurants
Good

Jun 2016

6.2

Good check in person

Internet service
Good

Apr 2016

6.2

Great location...dated rooms

Location was awesome. Staff was friendly.

Terrible TV...too small and very blurry. Food menu was weak...not enough variety and over priced for the quality. Should not have had to pay an extra 30.00 for one nights parking...outrageously over priced and a very sneaky added expense.
Excellent

Feb 2016

9.4

Parking fee too high

Room fab!

Parking fee was ridiculous!
Okay

Apr 2015

5.7

Noisy

The hotel had a great feel when you walked in. It looked very clean and modern.

When we arrived Saturday afternoon, there was no doorman to help with the bags. I ended up running into someone when I went to get a cart who was hanging out at the front desk talking. Also I was putting a stroller and there wasn't anyone to assist with holding the door open. Lastly, there were 2 weddings going on. From our room, we could hear the DJ until past 11:30 at night which isn't ok when you have small children and if you are a light sleeper.
Excellent

Nov 2014

10.0

Very close to the historical sites, restaurants and Penn's Landing. Very friendly and helpful staff. Having access to the Club Lounge was very convenient to get breakfast or a drink to go.

Only valet parking available. Getting used to the noise of the heat/Air conditioning unit turning on and off. It was very quiet while it was running, just the starting and stopping noise that might wake you up if you aren't use to sounds.
Excellent

Sep 2014

10.0

Comfortable beds, nice lobby with Starbucks coffee, continental breakfast, late room service, within walking distance to many things and short cab ride to airport

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