Ocean View Treasure Hotel

The new staff....and there were a lot of them,were nice. One lady worked there only 4 days and left. Would not recommend this hotel

Too much

Only good thing was the swim up bar which I didn’t use.

The 6 days I was there the room was only cleaned once even after asking the staff to change the bedding a few times. The shower screen had water Staines on like it’s been there for years. I thought I was staying in the hotel but turns out that I was staying in the residential building and then I got locked out on the balcony thankfully someone heard me shouting. Every day from 9am to 4pm there was major work being done that rattled the whole building. I would recommend anyone to look around a little more and don’t be fooled about the swim up bar.

So I have been travelling to Phuket for the past 5 years and I always stay at bayshore, however since returning this year I found out it was taken over by new management and they have let the place go downhill. The rooms were dirty. There would be days when they weren’t cleaned so we had no fresh towels or sheets. Even when calling reception they would say they sending some over and housekeeping would clean the room the next day however still never received clean towels nor was the room cleaned the next day. We stayed for 8 nights and only had the room cleaned twice. Once arrived and checked in we noticed the tiles on the floor where not secure so we called reception who said they would tell maintenance however 8 days later and nobody been down to fix them. My Friend also cut his foot on as one broke. Used to be a lovely hotel however since the new management taken over it’s fine really down hill. I wouldn’t recommend it anymore. You can get a lot better for slot cheaper. My advice is stay away and don’t let the pictures fool you. The pictures are from when we first went in 2015. Since then it’s gone downhill. Stay away.