Hôtel Icône

This hotel was well located and close to shops and restaurants.

I stayed for two nights and on the last night the electricity was cut as well as the heating. Firstly, the ‘superior’ double/twin room is not as large as pictured, but we decided it would be sufficient since we weren’t staying long. We stayed at this hotel in December, meaning the weather was cold and we went to sleep and woke up to a very cold room. As the electricity was cut, the lift did not work and we had to walk up and down to the forth floor to get to and from our room. The staff did not inform us about this when we returned to the hotel but provided an explanation only when we called the reception in the morning. Our mobile phones were out of battery as we were unable to charge them and this was a large inconvenience to us as we were travelling to our home countries. The hotel did not offer anything at all (not even a hot drink) to compensate us for not having basic amenities like heating in the dead of winter for half of the time we were spending there. Never have I had to use my phone like a flashlight to navigate in a hotel like this. I chose this hotel for several reasons and half of them were not met. I was VERY disappointed with this stay and did not expect my first time in Paris to be spent like this, especially in a highly rated hotel.