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Hôtel Hélios Opéra

75, rue de la Victoire, 75009 Paris, , France
+33 1 48 74 28 64

Cheapest
rate per night

8.2

Excellent
based on 1,317 reviews
Hôtel Hélios Opéra - Paris, France
Check-in
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Check-out
Compare vs KAYAK |

Provider Nightly total
Hotwire $237
KAYAK $272
Hotels.com $284
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Good to know

Distance to city centre 2.1 km
Location rating 9.7
Nearest airport Paris Charles de Gaulle
Distance to airport 22.0 km

Rooms

Check-in
Check-out

Classic rooms

$237+

Photo
Bed type
Provider
Nightly base price
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Unknown
$237 per night
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Unknown
$272 per night
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Unknown
$284 per night
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Unknown
$304 per night

Reviews

Pros

Cons

Traveller rating

93
76
21
2
0

Time of year

Traveller type

Show reviews that mention

+
beautifully decorated in 7 reviews
bit noisy in 7 reviews
close to metro in 41 reviews
friendly staff in 127 reviews
galleries lafayette in 11 reviews
great hotel in 58 reviews
great location in 180 reviews
location and service in 113 reviews
lotion and hair in 6 reviews
opera garnier in 14 reviews
paris in 23 reviews
small room in 148 reviews
teasty breakfast in 33 reviews
walking distance in 21 reviews
weak signal in 6 reviews
  • Okay
    Sep 2019
    4.2

    Location

    Room is too small. Not value for money. Most of the staff are not very friend/ helpful. I was merely asking for either an A4 or C5 size envelope and the reception’s “No” is faster than I complete my sentence.

  • Excellent
    Sep 2019
    10.0

    Great location

  • Okay
    Sep 2019
    4.2

    The hotel location .... 25 min walking to Champs Elysées

    The staff very bad, one person per whole hotel once i arrived , i ask for airport shuttle he told me you have to psy cash !!!! No visa The hotel overall not recommended ,

  • Excellent
    Sep 2019
    9.6

    The staff was incredibly helpful. Karina, Naveen, and Aldo went above and beyond helping us buy tickets, give us directions, and anything else to make us comfortable during our stay. It was so helpful for an older American couple trying to make there way around Paris.They are all highly recommended.

    Vegetarian options for breakfast

  • Good
    Sep 2019
    6.3

    Great location, especially for those who want to shop at Lafayettes and Printemps, it is also very closed to l'Opera. One of their staffs, Narveen, is very professional and courteous. He checked us out, listened to our stay experience patiently, apologizes and waived our city taxes due to what happened during our stay and impoliteness of his colleagues.

    The bathroom facility is a bit inconvenient, there wasn't a place to place hand towel next to the sink, and the bath tub seems to be blocked a little, the water didn't go smoothly. The hair dryer in one of our rooms was out of order, they had a second replacement, but could not be used in the bathroom due to voltage restriction of the socket. And my parents didn't know that and thought the replacement was also out of order. We asked for the bathroom one to be repaired, but for 3 days it weren't fixed and they didn't communicate with us at all on their attempts to repair either one or explain how the replacement one does not work in the bathroom. And when my father complained calmly that 3 days of 0 response to our request of repair is lack of professionalism and bad service, the receptionist said 'I don't think so.' but it's not the hotel place to judge it's own service, it is the guest to judge. It is weird that he responded like that. Then we had the hot water problem one night, all rooms do not have hot water. The last night, there was a false fire alarm, because someone burnt a toast at the restaurant kitchen, I am quite sure it was the night shift receptionist who did that and triggered the alarm by mistake, and all guests waited for response, this whole thing took about half an hour. To make matters worse, the hotels lost electricity in the middle of the night, we got electricity back ard 9:40am the following morning, so it was an unpleasant stay.

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About

Overview

With a stay at Hôtel Hélios Opéra in Paris (Paris City Centre), you'll be steps from Theatre Mogador and 4 minutes by foot from Galeries Lafayette. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.2 Excellent

based on 1,317 reviews

9.7

Location

8.6

Vibe

4.3

Comfort

2.6

WiFi

Things to know

  • Clean rooms
  • Stylish hotel
  • Great shopping

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Disabled access
Cribs available
Express check out
Non-smoking rooms available
Concierge service
Laundry facilities
Laundry service
Room service
No smoking
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Storage available
Linens
Towels
Hot tub

Photos

Hôtel Hélios Opéra - Paris - Bedroom All photos (18)
Hôtel Hélios Opéra - Paris - Bar Bar (1)
Hôtel Hélios Opéra - Paris - Bedroom Bedroom (10)
Hôtel Hélios Opéra - Paris - Buffet Buffet (1)

Location

Most popular landmarks

  • Opéra Garnier 365 m
  • Place Vendôme 0.9 km
  • Jardins des Tuileries 1.4 km
  • Musée de l'Orangerie 1.5 km
  • Sacré-Cœur Basilica 1.5 km
  • Avenue des Champs-Elysées 1.6 km

About the neighbourhood

Opéra - Haussmann is known for: grandeur, fashion, opera

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Paris travel guide

Learn about Paris on KAYAK

Getting Around

Paris Orly 16.8 km
Paris Charles de Gaulle 22 km
Paris-Gare du Nord 1.8 km
Paris Chatelet/Les Halles 1.8 km

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