|"Loved The Monkey Bar!"||(in 3 reviews)|
|""Beautiful property, great views, friendly helpful staff.""||(in 10 reviews)|
|"Great location and fun tours."||(in 62 reviews)|
|"Room service was horrible."||(in 19 reviews)|
|"The staff was very uncommunicative."||(in 29 reviews)|
|"The food is Horrible"||(in 27 reviews)|
|great location||in 132 reviews|
|staff friendly||in 116 reviews|
|food is not good||in 92 reviews|
|swimming pool||in 86 reviews|
|balcony hammock||in 55 reviews|
|poor service||in 52 reviews|
|dinner buffet||in 27 reviews|
|way over priced||in 27 reviews|
|tired and needs an update||in 24 reviews|
|great views||in 23 reviews|
|la carte||in 21 reviews|
|boat tour||in 20 reviews|
|gamboa||in 12 reviews|
|monkey bar||in 12 reviews|
|coat of paint||in 11 reviews|
|two days||in 9 reviews|
|bird life||in 8 reviews|
|rain forest||in 8 reviews|
|cost effective||in 6 reviews|
|middle of the rainforest||in 6 reviews|
|fifth time||in 3 reviews|
Gorgeous setting in the middle of the rainforest and very close to the Panama Canal. The hotel and pool area were beautiful and there were plenty of things to see and do during our 4 day visit in Jan. for nature lovers who take advantage of the many trails leading from the property, as well as the guided rainforest and boat tours. Our only complaint was the limited choice of food, since the options outside the hotel are practically nonexistent in Gamboa. The hotel food was just okay. Thanks to this resort, people are able to have an extended experience in the best rainforest of Panama, instead of only day trips from Panama City.
Great views poor service.
This was our first visit to Gamboa and we loved the jungle tours, both arial tram and boat tours were vey enjoyable and had great staff. 'However the staff in the hotel and restuarant were very lazy, inattentive and seemed untrained and lack the needed hospitality and services that one would expect from a hotel like Gamboa Resort. Especially since they are part of a larger hotel group , including Westin. I have been a starwoods member for many years and this hotel does not live up to the reputation of other hotels in this same class.
When we checked in they never asked for a credit card for incidentals. The room was prepaid for. When we went to sign up for our air tram excursion, because there was not CC on file and could not bill to the room, the tour staff at the tour desk took cash for our canal tour of $85. gave us a reciept and two stickers to wear and we went on the tour. Our guide was Yasir sp? He would remember us as we were the only two at the end of the day and spent time with him. When we checked out the next day, the front desk said we owed 85. for the air tram. We explained what happened but he billed us anyway because there was no record of it. We would NOT have been able to go on the tour IF we did not pay and have ticket/sticker to enter. CLearly a mistake by the staff because they do not think ahead, take CC at check in for incidental, do not communicate with eachother . I had a conversation with the front desk but they just looked at me like they did not know what to do . Please refund my Amex for $85. the remaining difference on the total $103 charge an remain. We would like to return and try it again in the future and bring our guests, but do expect that this hotel needs extensive training for its staff and how to NOT make mistakes such as this one. thanks
Not much to do!
The dinner and breakfast buffets were satisfying. There weren't a lot of different entree selections but the few that were there satisfied our palates.
I expected more activities and entertainment. We became bored relatively quickly. We expected to see more animals and be constantly reminded we were in the middle of the rainforest. Unfortunately, neither happened. The tourist desk staff were not as accommodatIng as I would have expected. The bathroom needed renovations but the shower head was new and worked well. The bed was comfortable. Being one of the few accommodations in the middle of the rainforest is a wonderful concept and I hope they expand this more. When they do, I hope to return.
Beautiful location and views. Nice boat tour to money island. Front desk was very friendly and helpful. Loved the hammock on the balcony and vaulted ceilings on our 4th floor room.
The buffet both for breakfast and dinner were very overpriced. Wait staff at the restaurants were very slow.
Value. great view from the rooms. Good location for couples getaways or large families to stay. Humid, fresh air and the best jungle experience ive been.
Staff in front desk not very helpful. Restaurants are 3/5 in food quality and takes forever if you order from the menu. Make sure to go to the concierge for activities. Info is scarce
Great place to enjoy all the Panamanian Rain Fores
Rooms were beautiful. Hot water, 24-7 room service, English speaking staff, gorgeous scenery, beautiful sounds every morning from the birds and other wildlife. Also, the Gamboa Resort, which is in the middle of a national park, partners with Gamboa Tours. We went on a night safari on the first night and saw crocodiles, caimans, and a capybara! The next day, we took a speed boat through the canal to lake Gatun, where we saw howler monkeys, tamarin monkeys (which came onto the front of the boat!), and white-faced capuchin monkeys! The aerial tram was beautiful, as were the orchid nursery and butterfly habitat on the hotel grounds. Finally, we took a trip to Portabelo, which was about an hour and a half from the resort, and saw ruins from 1500 and the famous church with the Black Jesus statue. The Gamboa Resort is a great place to stay if you want to experience all of this.
Beautiful location in the rain forest, great swimming pools. Great for bird watching and relaxing. Quiet get away from the city.
We booked a room and upon arriving were told that since the reservation desk was closed they wouldn't honor the price. We asked to speak to the manager and we're told he had left for the night. After finally deciding to stay anyways, the manager appeared. He had been there the whole time, they hadn't even checked. Tried to bill me twice. Once when we arrived and also at check out. They need to train their staff better. Very disappointed.
The Gamboa Rainforest Resort is set within Soberania National Park in Gamboa, Panama. The hotel is only a two-minute drive from the Panama Canal and 35 minutes from the Albrook Shopping Center. Gatun Lake and the Chagres River are within steps of this establishment. This air-conditioned hotel is located on 340 acres only 16 miles from the Panama Pacifico International Airport and 21 miles from Tocumen International Airport. This hotel boasts 166 non-smoking guestrooms and suites.
All guestrooms and suites at this hotel offer a view of the garden, river, or tropical pool. Each includes complimentary high-speed wireless Internet, mini refrigerators, and around the clock room service. Guests can also take part in a night safari and hiking trail while visiting the hotel. Family rooms offer extra bedrooms along with a living area. The junior suites include private balconies and hammocks to relax in. Rooms also include work desks and chairs, deluxe bath amenities, and 40-inch LCD televisions with cable and satellite channels.
There are several dining options at the Gamboa Rainforest Resort, including El Corotu, which offers local specialties for breakfast, lunch, and dinner. Don Caiman serves a Caribbean menu with items like fried fish, ceviche, and jerk chicken. The Monkey Bar serves appetizers and cocktails while Las Cascadas serves snacks and cocktails by the pool.
The hotel offers several tours including an Aerial Tram tour where you get a full view of the national park. The Gatun Lake and Panama Canal Expedition takes you out on the water to learn about the ecology and history of the area.
based on 600 reviews
Policies vary by room type and provider.
Gamboa Rainforest Reserve is located at Poblado de Gamboa, Corregimiento de Cristobal, Privincia de Colon, Panama, 23.8 km from the centre of Panama City. Panamá Rainforest Discovery Center is the closest landmark to Gamboa Rainforest Reserve.
Check-in time is 15:00 and check-out time is 12:00 at Gamboa Rainforest Reserve.
Yes, Gamboa Rainforest Reserve offers free Wi-Fi.
Yes, Gamboa Rainforest Reserve offers free parking.
No, Gamboa Rainforest Reserve does not offer free airport shuttle service.
Gamboa Rainforest Reserve is 22.2 km from Panama City Marcos A. Gelabert Intl. Gamboa Rainforest Reserve is 24.6 km from Panama City Panamá Pacifico.
No, pets are not allowed at Gamboa Rainforest Reserve.
Yes, Gamboa Rainforest Reserve has a pool on-site.