Mediocre

Jul 2017

3.7

BEDBUGS! DO NOT STAY

On the beach, view of the beach from the room. Staff was friendly and helpful-- it's not their fault the place is falling apart.

We found bedbugs in the room. While the staff was kind and helpful, the infrastructure of this hotel is falling apart and it's filthy. Their equipment to "cook" the bedbugs didn't even work and there were definitely several other rooms with infestations. We received a full refund but I cannot recommend them because they obviously have an infestation but are not closing down and properly addressing it.

Good

Aug 2016

6.2

1st floor provides a poor view but easier beach ac

Staff was AMAZING & rooms were as clean as could be considering the circumstances. Air conditioning units were leaking all over the place...there was a deep down mildew smell in the hallways at night but every morning I smelled bleach as the staff cleaned & cleaned as best they could. Continental breakfast was great & I loved the staff!!

Air conditioning units from upper floors were leaking & left a gross, slippery, dark slimy film all over the 1st floor walkway that tripped my 3 & 10 year olds several times & there was an obvious mildew buildup all the way up the other floors banisters. They were black up & down from lack of maintenance. They have allowed the weeds to grow up so far on the 1st floor U can't even see the ocean.

Good

Oct 2015

6.5

A good staycation

The ocean front view was priceless. All rooms were ocean front and I am sure we would have liked this hotel with any room we were in

Small rooms without any fridge or microwave.

Mediocre

Jun 2015

3.4

Nasty nasty nasty

Staff was extremely lazy & rude. Parking was horrible, you have to park 2-3 blocks from your room. EVERYTHING was dirty and disgusting!!! Do not let the cheap price and nice pictures fool you!!!!!!!!

Mediocre

Oct 2014

3.1

Worst hotel ever stayed in!

The only good thing was the ocean ! The hotel was old and totally run down ! It was dirty and the maid service consisted of fresh towels! No beds were made and no floors were vacuumed ! Horrible place!

Dirty filthy place! So sorry we strayed there!

Okay

Aug 2014

5.6

It was close to town and right on the beach.

The room wasn't as clean as i would like, we were on the bottom floor and it was kind of musty it could use some remodeling. I was a little disappointed. Also the a/c didn't work very well.

Okay

Aug 2014

6.0

The service was helpful.

I was not able to stay in the hotel I booked because of "overbooking" very disappointed. Also still did not have a front facing view and was not aware of additional payments that come with the room. I will not be getting a room online again.

Mediocre

Aug 2014

4.0

The close proximity to the beach and the private balcony were the only two positive things about this so called "hotel".

BED BUGS!!!! But I'll get to that in a minute. The first thing we noticed when we walked in was the smell. It wreaked of mold and mildew. The floor was sipping wet in front of the AC, the oven and fridge were both rusted, the bathroom fan/light would not work properly (a loud humming and banging sound when turned on) so we had to shower with the aide of flashlights, the ceiling above the shower was falling in due to excessive moisture, the doors would not shut or open without beating it open/shut, we were restocked with towels ONE time in our 4 day stay, and finally the sheets were never changed once. The first night was fine, we did not notice any problems besides those already listed. The second night my fiancée woke up with strange red spots on her thighs and forearm with a small blood stain in our bed. We thought the blood was from my knee as I had scraped it earlier that day and the marks were either from mosquitoes as they were fairly thick the first day or a laundry detergent allergy since I did not have any marks. The third night she woke up itching like crazy almost in tears because it was all over her body. I had hydrocortisone cream and she applied that while we walked the beach during the sunrise. It was itching her so badly that she decided to look up "bugs that bite in lines" on google and the very first picture that popped up looked exactly like hers and tye were indeed bed big bites. We decided to go up to the room and look at the bed with the sheets pulled back and sure enough I spotted 2 dead bed bugs and 3 live ones crawling around the bed. I videoed and took pictures of the bed bugs so I had proof while she showered off. The bugs will leave tiny red blood stains on the bed if you roll over them at night and squish them because they suck your blood just like a tick or mosquito. We immediately went to talk to management as that is completely unacceptable. They told us we had to go down the street to the main office (2 blocks down) and talk to them so we did. The ONLY person helpful in this entire situation was a lady named Michelle at the main office. She informed us that we are to get fresh towels every single day and new sheets every other day, neither of which happened. They gave us a full refund for our 3 night stay and told us we had to check out that morning so we were stuck in PCB for another night without a hotel. THEY DIDN'T EVEN OFFER TO HELP US FIND ONE!!! When we got all our stuff packed we went to check out and they told us that they had no record of us even staying there. NO RECORD! They completely deleted us from the computer system as if we were never there. There is something very fishy about that company in general. My guess is that they have had this problem before and failed to get it resolved. Places like this need to be shut down... Needless to say, DO NOT STAY HERE and if you do, don't expect to be satisfied with anything but the view. By the way, our room number was 315.