The room was clean when I arrive. I’ve stayed 5 nights. No room cleaning unless you ask for it. I asked for house keeping on day 3, nobody showed up.
3 stars
Sheraton Palo Alto Hotel
Photos of Sheraton Palo Alto Hotel
Overview
Sheraton Palo Alto Hotel provides comfortable accommodation and is a short stroll from Palo Alto Caltrain Station. It is located a short stroll from Stanford Shopping Center.
Guests staying at Sheraton Palo Alto Hotel can enjoy taking a dip in the outdoor pool, working out in the fitness centre or relaxing with a drink at the on site bar. Convenient services include an express check-in feature and a luggage storage facility.
Rooms at Palo Alto Sheraton are comfortable and provide a refrigerator.
On-site dining options include restaurant, which is an ideal place to have a meal. Guests can also try one of the many bars and cafés in the local area.
Sheraton Hotel Palo Alto is surrounded by the area's well-known sightseeing attractions, including Ramona Street Architectural District, Stanford University Arboretum and the HP Garage, which are within walking distance. It is within walking distance of Stanford Caltrain Station, which allows easy access in and around Palo Alto.
Latest deals for Sheraton Palo Alto Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sheraton Palo Alto Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Bottle of water
- 24-hour front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- No smoking
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
- Walk-in shower
General
- Garden view
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- EV charging station
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Things to do
- Gift shop
- Hiking
- Bicycle hire
Pool
- Pool bar
- Heated pool
- Outdoor pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Sheraton Palo Alto Hotel
8.3
Very good
831 verified ratings
Wonderful
396
Very good
147
Good
133
Okay
55
Fair
52
Mediocre
16
Poor
32
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, particularly its proximity to Stanford. However, there were several complaints about the service, including rude staff and slow responses. Some guests also noted issues with noise and outdated facilities, which detracted from their overall experience.AI-generated from customer reviews
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Score by provider
8.2 out of 10
15 reviews
8.5 out of 10
9 reviews
All reviews
Pros (+) Great location, very close to Stanford
Cons (-) They were under construction.
Pros (+) The general tranquil environment of the central courtyard
Pros (+) Room design detailing was fantastic. Very high quality room!
Cons (-) Key didn't work, and it took staff 30 minutes to meet us at our door.
Cons (-) Parking charge.
Pros (+) Thank you for the free Wi-Fi since I was only staying one night. That helped me prepare for my interview day in Palo Alto. I also appreciated being on the top floor so it was quiet and easy to fall asleep. Thanks to the check-out staff for the complimentary bottled water; it helped me arrive at my interview alert and with a clear voice.
Pros (+) all was wonderful.
Pros (+) We liked : Vicinity to the University, the clean room, the prompt service when we asked for an additional towel.
Cons (-) We didn't liked the breakfast at the hotel. The coffee was "cold" at every refill. The menu "a la carte" was poor and way too expensive!
Pros (+) The surrounding and pool were amazing. Shower in the room was the best after a long night.
Cons (-) Do not get room service, food was burnt and not good and extremely expensive.
Location
625 El Camino Real, Palo Alto, CA 94301
What's nearby
- Stanford Theatre0.5 km
- Downtown Palo Alto Farmer's Market0.7 km
- Stanford Mausoleum0.7 km
- Stanford Stadium0.7 km
- Stanford Shopping Center0.7 km
- St. Thomas Aquinas Church0.8 km
- HP Garage0.8 km
- Stanford University Medical Center1.3 km
- Elizabeth Gamble Garden Center1.4 km
- Stanford University1.6 km
- Palo Alto Junior Museum and Zoo1.7 km
- Rinconada Park1.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sheraton Palo Alto Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sheraton Palo Alto Hotel
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See most recommended stays in Palo AltoGood to know
Value for money | 7.9 |
|---|---|
Distance to city centre | 1.8 km |
Nearest airport | San Jose |
Distance to airport | 22.5 km |
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