M House Hotel

The location was the best aspect, it was very conveniently placed for the station, shopping areas and not too far from the main historic and cultural centres. The decor was contemporary and the courtyard a very pleasant outdoor space. Our room was very comfortable. The breakfast offered a varied choice and we ate one evening in the restaurant where the food was very tasty.

The noisy plumbing and lack of sound proofing between bathrooms was unpleasant, we could hear other residents availing themselves of the lavatorial facilities in graphic detail. The front of house staff could be a bit stand offish, appropriating a hairdryer was painful. The housekeeping was a bit haphazard, the room was not dusted, soap and minibar not replenished, yet the towels were replaced daily despite being left hung up. The approach could be hazardous if people had been out walking their dogs recently.

Location is great, large rooms with large bed, newly renovated, nice bathrooms.

Our room was in the basement next to a garage that would clank open and closed at all hours. Our room also faintly smelled like garbabe occasionally, I can only assume because they store the garbage in the garage. Also no hot water in the morning - staff was not very sympathetic to that complaint - apparently the norm, nothing they can do. Given these things, the value didn't seem right even with the reduced price.

The Shower cubicle needs regouted because of blackness all around the inside not nice.