Nice fire pits. Right in downtown.
Walls were very thin. Can hear guest walking past as if they were in your room. Shampoo and soaps were attached to the wall.
Lack of facilities,and breakfast not on site and very basic.
I liked the pool, jacuzzi and fire pit. The area was relaxing and well maintained and open in the morning and evening so you could enjoy it. The location is prime, just a block from the shops and clubs. The staff let me keep my car parked for a few hours after check out and they kept a bag for me for a few hours. The staff were friendly.
The room smelled moldy and musty and there were a few ants on the floor and ceiling.
Great location, easy to find and walk anywhere. Huge rooms, pool hot tub (under construction but looks like it will be nice).
The room was a little unclean, not bad but not awesome. It looked like when they came to clean they only made the beds. Things are a little out dated but the price and location make it worth it!
Ok. Wish they didn't have resort fee
Beware of the $20 resort fee. It allows them to advertise their rooms for less. It's BS.
Front desk was rude
There was a huge cockroach !!!!!
Location was the best. Never used the car, which is good because parking was a challenge unless you're willing to walk a bit.
Not enough parking in the premises. Fitness equipment is not at the hotel but over a mile away. You don't get breakfast. I don't call coffee and toast continental breakfast. That's all you get, oh and orange juice. Plus you have to walk to Rudy s Diner for it.
The Palm Mountain Resort & Spa was in a central location and is within walking distance of shopping, dining, and night life. The room was spacious and we had a great view of the pool area.
The continental breakfast included only orange juice, coffee, and a choice of a bread selection.
The bed was comfortable, walking distance to downtown, very casual rules at the pool.
We had no shampoo/ conditioner, lotion, and ice machine was out a lot.
The pool was beautiful and the room was spacious. I wish I had more than just one night there to enjoy the grounds!
Great Location and Facility
Loved the ambiance of the hotel and the room itself with balcony overlooking the pool. Very pretty setting. It was off the beaten path for traffic, parking and noise, but through one parking lot and a pass-through of a building to N Palm Canyon Drive and all the action! The room had a great fridge with a freezer and a microwave! 2 free waters each day. Maid service was late morning (perfect). We were on third floor, but next time I'd like the ground floor around the pool (a little shadier in the afternoon). Pool was busy but not noisy. It is an older hotel and could use a little sprucing up, but the linens were lovely and tv large. We found a parking space on the quiet street just below our room. There is sufficient parking with the lot across the way if needed, but for Thursday night's street fair, get back to the hotel by 4 p.m. to park close. Overall 4.5. Expected a noisy Coachella crowd, but the pool was quiet. They should have a notice about noise after 10pm...can close pool. Just a thought though it was not a problem for us mid-week.
Both mornings of our stay there was a clogged toilet. Maintenance was VERY fast getting there the first morning, and we reported the second morning at our early check-out. There was NO wakeup call as promised - NONE. We had a reason to be up early. When reporting these 2 things to the desk at checkout, there was NO reply. AND they took my key card and cancelled it! I said I need to get back into the room! Have you cancelled my card? The young man said NO. On getting back to the room, of course, it didn't work. Luckily my friend was still in the room and opened the door.
Memories of good times...
Some 20 years ago I used to stay at the Holiday Inn in Palm Springs... Now 20 years later I booked this mystery hotel on Kayak. I checked in and said "I feel like I was here before" I asked if this was a Holiday Inn at one time? The great staff said years ago. It has been very updated and very clean... I felt like I was home again...
With a stay at Palm Mountain Resort and Spa, you'll be centrally located in Palm Springs, a 5-minute drive from Moorten Botanical Garden and Cactarium and 8 minutes from Palm Springs Aerial Tramway. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
Based on 1,932 reviews
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