Most things were fine but service in restaurant very slow
Bed was terrible. We rolled to center,so I had to go out and sleep on pullout sofa. It was bad...I felt springs in my back and arms. They need better furniture
did not really see much of the hotel as we were out most of the time. But rooms were nice and beds were comfortable. Breakfast at Griffitties was average.
no although I did not see any of the public spaces in the hotel
No free breakfast and we paid $---- for the room, wouldn't stay there again for that reason.
It was great, no complaints really. Great location, free parking, good channel selection on the TV, room was beautiful - really enjoyed it!
The lady working at the front desk was great. She upgraded our room to an executive room at no additional charge, was very informative about the questions I had. A real pleasure to deal with.
The pool and hot tub were out of commission which was a little disappointing, but I understand that maintenance does have to happen throughout the year.
Internet issues on one day. Service in restaurant at breakfast was slow.
The hotel was fine but our room specifically was in a poor location.There were 2 weddings in the hotel,and we could hear the music from the reception above us. There was a baby crying in the room next to us resulting in very poor sleep.
Guests love the hotel's proximity to Canadian Tire Centre and Tanger Outlets We invite you to stay and experience our full service hotel! You will see and feel the difference at Holiday Inn® & Suites Ottawa Kanata from the moment you arrive. As you step inside our lobby you'll notice stylish touches, our signature sound and scent, and an efficient and friendly check in from our Guest Experience team, inspired to extend to you a warm reception. Our hotel is only minutes from Canadian Tire Centre, home to the NHL Ottawa Senators Hockey Club as well as world class concerts & events, Tanger Outlet Mall, the Bell Sensplex, and right next door to the Kanata Centrum Retail & Entertainment District featuring over 50 exciting shops and restaurants. Enjoy movies at Landmark Cinemas, swimming at the Kanata Wave Pool, or Britannia Beach, and nature walks along the National Capital Parkway. In the summer visit Ottawa's famous Byward Market, featuring outdoor vendors and entertainment. With immediate easy access from Highway 417, we are just a short 20 minutes’ drive to downtown Ottawa, centrally located in the heart of Kanata, within minutes of major High Tech Business Parks, and government offices including Department of National Defense (DND).
Based on 558 reviews
Value for money
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