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Value for money
Distance to city centre
Distance to airport
|"Breakfast was TOP ❤️ Friendly staff."||(in 26 reviews)|
|"Good breakfast as well"||(in 39 reviews)|
|"Hotel is clean and well managed."||(in 15 reviews)|
|"Team to clean the rooms clearly understaffed."||(in 34 reviews)|
|"the parking was expensive"||(in 11 reviews)|
|"the worst 4 * hotel in all of my travels"||(in 9 reviews)|
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The location is very good. Styling of rooms and lobby area is pleasant.
The rooms are smaller than expected and smaller than what they appear in the pictures. We felt a bit claustrophobic, as there is barely room to leave your small luggage or backpack. On the other hand, because of COVID, we didn't have cleaning of the room, emptying of trash bins or even daily new shampoo/shower gel in all of our 3 night stay. It could be understandable, but we were not warned of this beforehand and not even at our arrival to the Hotel.
Superb staff great location
The room is looking beautiful, the shower is modern and clean. The staff is friendly. The hotel is located in the city centre and very close to the beach.
The room wasn't very clean: old towels with spots over them. The towels had clearly been washed but were just too old and were showing old spots. The curtains were dirty: spots of dirt and dust all over them, same for the carpet between the bathroom and bedroom. The hairdryer is a disaster and needs to be changed. There is no toiletbrush which is a basic need for hygiene. We asked for a two-personbed, on arrival we got a dubbel one personbed and sadly those weren't comfortabel. In our room there was a door (that was locked) leading to another bedroom. Unfortunately our neighbours got really drunk and loud from 4-6 in the morning. Through that door, you can easily hear everything...which resulted for us in a lack of sleep during our first night. The room would be value for money if all the things were in order and clean. Unfortunately with all the negative points above, i can't agree that it's worth the money. There are less expensive hotels in Oostende who pay more attention to those hygiene and basic needs.
Location and staff
The size of the room
very comprehensive selection at breakfast.first class.
Drop your bags and relax at Mercure Oostende. Situated in the city centre near Ostend Airport and the train station, we offer the ultimate convenience with our location. Enjoy nature at the Belgian seaside, which is only 250 metres away from the hotel. Ou r lounge bar is the perfect place to meet up with friends, family or colleagues. Discover our seasonal menu in our restaurant. Private paid car park is available at a location nearby, reservation is recommended.
based on 1,536 reviews
Value for money
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Reviews about Hotel Mercure Oostende
Most popular landmarks
- James Ensor House 374 m
- De Plate Museum of Local HIstory 0.5 km
- Ostend Beach 0.5 km
- Museum of Modern Art 0.5 km
- Sint-Petrus-en-Pauluskerk 0.6 km
- The Mercator 0.6 km