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Hotel Mercure Oostende

Leopold II laan 20, Ostend 8400, Belgium
+32 5970 7663

Cheapest
rate per night

8.0

Excellent
based on 1,536 reviews
Hotel Mercure Oostende - Ostend, Belgium
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Weekendesk $112
Expedia $140
Agoda.com $140
Weekendesk
Expedia
Agoda.com

Good to know

Value for money

7.2

Distance to city centre

1.9 km

Location rating

9.0

Nearest airport

Ostende-Bruges

Distance to airport

4.4 km

Rooms

Check-in
Check-out

Superior rooms

$257+

Bed type
Provider
Nightly base price
Unknown
$257 per night
Unknown
$303 per night

Standard rooms

$112+

Bed type
Provider
Nightly base price
Unknown
$112 per night
Unknown
$140 per night
Unknown
$140 per night
Unknown
$141 per night
Unknown
$155 per night
Unknown
$172 per night
Unknown
$181 per night
Unknown
$221 per night

Reviews

Pros

Cons

Traveller rating

66
57
24
4
0

Time of year

Traveller type

Show reviews that mention

+
  • Mediocre
    Jul 2020
    4.0

    The location is very good. Styling of rooms and lobby area is pleasant.

    The rooms are smaller than expected and smaller than what they appear in the pictures. We felt a bit claustrophobic, as there is barely room to leave your small luggage or backpack. On the other hand, because of COVID, we didn't have cleaning of the room, emptying of trash bins or even daily new shampoo/shower gel in all of our 3 night stay. It could be understandable, but we were not warned of this beforehand and not even at our arrival to the Hotel.

  • Excellent
    Mar 2020
    9.6

    Superb staff great location

  • Okay
    Feb 2020
    5.0

    The room is looking beautiful, the shower is modern and clean. The staff is friendly. The hotel is located in the city centre and very close to the beach.

    The room wasn't very clean: old towels with spots over them. The towels had clearly been washed but were just too old and were showing old spots. The curtains were dirty: spots of dirt and dust all over them, same for the carpet between the bathroom and bedroom. The hairdryer is a disaster and needs to be changed. There is no toiletbrush which is a basic need for hygiene. We asked for a two-personbed, on arrival we got a dubbel one personbed and sadly those weren't comfortabel. In our room there was a door (that was locked) leading to another bedroom. Unfortunately our neighbours got really drunk and loud from 4-6 in the morning. Through that door, you can easily hear everything...which resulted for us in a lack of sleep during our first night. The room would be value for money if all the things were in order and clean. Unfortunately with all the negative points above, i can't agree that it's worth the money. There are less expensive hotels in Oostende who pay more attention to those hygiene and basic needs.

  • Good
    Jan 2020
    7.1

    Location and staff

    The size of the room

  • Good
    Nov 2010
    6.3

    very comprehensive selection at breakfast.first class.

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About

Overview

Drop your bags and relax at Mercure Oostende. Situated in the city centre near Ostend Airport and the train station, we offer the ultimate convenience with our location. Enjoy nature at the Belgian seaside, which is only 250 metres away from the hotel. Ou r lounge bar is the perfect place to meet up with friends, family or colleagues. Discover our seasonal menu in our restaurant. Private paid car park is available at a location nearby, reservation is recommended.

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More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.0 Excellent

based on 1,536 reviews

8.2

Cleanliness

7.8

Comfort

8.4

Staff

7.2

Value for money

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Disabled access
Internet
Cribs available
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Hairdryer
Air-conditioned
24-hour front desk
Storage available
Linens
Towels
Lift
Allergy-free room
Bottle of water
Electric kettle
Family rooms
Flat-screen TV
Hardwood or parquet floors
Heating
Newspapers
Private bathroom
Private parking
Safety deposit box
Toilet
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Express check out
Cable or satellite TV
Pets not allowed
Parking (surcharge)
Babysitting or child care
Currency exchange on-site
Laundry facilities
Coffee shop
Safe

FAQs when booking at Hotel Mercure Oostende

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Photos

All photos (35)
Bedroom (12)
Bar (3)
Lounge (2)
Restaurant (9)

Location

Most popular landmarks

  • James Ensor House 374 m
  • De Plate Museum of Local HIstory 0.5 km
  • Ostend Beach 0.5 km
  • Museum of Modern Art 0.5 km
  • Sint-Petrus-en-Pauluskerk 0.6 km
  • The Mercator 0.6 km

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Hotels Europe Belgium Ostend Hotel Mercure Oostende