Services and conveniences
Basics
Dining
General
Pool and spa
Accessibility and suitability
Bathroom
Media and entertainment
Things to do
Family friendly
Laundry
Workspace
Health and safety
Parking and transportation
Outdoor
Bedroom
Fitness
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a variety of amenities, including a spacious indoor pool, a wellness area with saunas, and a hammam for a relaxing experience. Additionally, guests can enjoy the convenience of a business center, room service, and a fitness center.
What are the common concerns about the rooms?
Some guests have expressed concerns about the outdated standard rooms, including issues with lighting, unpleasant smells, and the need for renovation. Additionally, a few guests mentioned discomfort due to noise from the street and the lack of air conditioning.
What practical information should guests know about parking?
While the hotel does not have dedicated unloading spaces, there is a large underground car park nearby. However, during high season, finding short stay pay spaces may be challenging, and guests may need to be prepared for a potentially long walk back to the hotel.
What can guests expect from the breakfast at the hotel?
Guests can look forward to an excellent buffet breakfast with a wide selection of high-quality options. Additionally, the breakfast area features friendly staff and a pleasant atmosphere for a great start to the day.
When is the best time to visit the hotel?
The hotel's high season is in May, offering an ideal opportunity to experience the updated parts of the hotel, including the excellent breakfast. However, guests should be aware that parking may be more challenging during this time.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Opt for a Refurbished Room
Some guests reported that the standard rooms were below expectations and in need of renovation, while the updated parts of the hotel were really nice. Consider choosing a refurbished room for a more pleasant experience.
Check Room Amenities
Some guests were disappointed by the absence of bathrobes, towels, and slippers in the room, which are essential for using the swimming pool and wellness facilities. It's advisable to confirm the availability of these amenities upon check-in.
Inquire About Room Information
Guests mentioned that the room they received did not match the pictures on the booking website, as only the refurbished rooms were featured. To avoid any surprises, it's recommended to inquire about the specific room and its condition before confirming the reservation.
Consider Noise Levels
Several guests noted that the rooms were noisy, with disturbances from the street and hallway. If sensitive to noise, it's advisable to request a quieter room location during the booking process.
Verify Air Conditioning
Some guests were disappointed by the lack of air conditioning in their rooms, leading to discomfort during warmer weather. It's advisable to confirm the availability of air conditioning, especially when visiting during the summer months.
Request Information Upon Arrival
A few guests mentioned that they were only given their room number upon arrival, without any additional information. It's recommended to proactively request relevant details about the hotel facilities and services to ensure a smooth and informed stay.
Confirm Pool Temperature
Some guests found the swimming pool water to be quite cold, impacting their enjoyment of the facility. It's advisable to inquire about the pool temperature to align expectations accordingly.
Explore Nearby Parking Options
As the hotel lacks dedicated unloading or check-in spaces, guests may need to consider alternative parking arrangements, especially during high season. Exploring nearby parking facilities can help in planning the arrival process effectively.
Check for Room Smells
A few guests reported encountering unpleasant smells in their rooms, indicating a need for improved room hygiene. It's advisable to check the room for any odors upon arrival and promptly notify the staff if any issues are detected.
Evaluate Staff Interaction
Some guests mentioned that the receptionist's demeanor was perceived as cold, affecting the initial impression of the hotel. While this may vary, it's important to consider the overall staff interaction and hospitality during the stay.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hotel Bero is located at Hofstraat 1a, 2.2 km from the centre of Ostend. De Plate Museum of Local History is the closest landmark to Hotel Bero.
Check-in time is 15:00 and check-out time is 11:00 at Hotel Bero.
Yes, Hotel Bero offers free Wi-Fi.
Hotel Bero is 5 km from Ostende-Bruges. Hotel Bero is 75.2 km from Lille Lesquin.
Yes, Hotel Bero has a pool on-site.
KAYAK scours the web for all room deals available at Hotel Bero in Ostend and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Bero and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Bero.
Value for money | 7.7 |
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Distance to city centre | 2.2 km |
Nearest airport | Ostende-Bruges |
Distance to airport | 4.9 km |