The staff was amazing
The staff was very friendly and accommodating. It was clean and quiet.
The room was disappointing. The beds were very hard and the room was all the way on the other side of the building away from the elevators.
Great stay for the price/location!
Conveniently located by the subway station Friendly, English speaking front desk Great lobby and hotel facilities
You get what you paid for! The hotel lobby was so nice that I was very disappointed when I got to my room. The carpet was sticky and towels were stiff. The room was pretty run down and I felt like it was not the same vibe I got from the hotel lobby. However, for how much I paid, it was well worth the location.
+ Stayed in the 41st floor of the hotel... Amazing view. + A/C button on the control panel near the beds was also a heater! (Warm & toasty) + Was always greeted with a nicely made bed and replenished amenities. Drank roasted green tea every morning during my stay. + Convenient location! JR and subway lines are a short walk away from the airport! + Remember to check the drawers! I missed out on wearing a hotel yukata to sleep. + Shampoo, conditioner, and body soap, as well as other amenities included in the room. + Comfortable beds!
- I paid a price that was a little higher than advertised. However, the price is still good and I wouldn't mind staying here again!
Based on 4,397 reviews
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