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Overall great place. Theresa was very good. Everyone was very good. The others I forgot their names sorry 😞. The only thing I think that needs to improve is to enforce the parking. There is a sign that says "parking for garden hilton hotel only all others will be towed." I had the needed parking permit. However one night I left to go get food and when I returned there was no parking what at all in the parking lot. Seems like the club next door uses the hotel parking lot I had to park unconventionaly. It seems like the club people park whenever and wherever they want. If towing doesn't take place why waist the paper for a parking permit? That is what I have. Thank you. Again Overall excellent place to stay.
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What are the pros of staying at Hilton Garden Inn Orlando East/UCF?
The rooms were nice and clean, and there are plenty of restaurants nearby. The lobby was very nice and tidy, and the staff was friendly. The location is great, the staff was friendly, and the room was clean. The ability to get a drink and something to eat was fantastic. The staff was nice and helpful, and the location was in the perfect spot. The hotel is really pretty and clean, and the location is great if you need to be in east Orlando/UCF.
What are the cons of staying at Hilton Garden Inn Orlando East/UCF?
Breakfast is not included in the room fee. Some guests mentioned issues with customer service. Some guests experienced noisy air conditioning, an odor in the room, uncomfortable pillows, and a musty smell. There were also reports of roaches and bugs in the room. Some guests found the bed and pillows uncomfortable. The commode was loose, and the bathroom door would not close properly. Some guests mentioned a musty smell in the room and a mildew smell. The breakfast was okay but could have been better, and the hot tub was broken.
What practical amenities does Hilton Garden Inn Orlando East/UCF offer?
The hotel offers free parking, a fitness center, and an outdoor pool with pool towels. It also provides kids meals and a kid-friendly buffet. The hotel has a bar/lounge, a restaurant, and a snack bar. There are also facilities for fax/photocopying and a desk in the rooms. The hotel has a terrace/patio, and the rooms come with an electric kettle, microwave, refrigerator, coffee machine, and tea/coffee maker.
What are guests saying about the cleanliness of Hilton Garden Inn Orlando East/UCF?
Guests have mentioned that the hotel is very clean, and the rooms were clean and comfortable. Some guests found the hotel to be very clean with great staff. However, there were reports of roaches, bugs, and a musty smell in some rooms. Some guests also mentioned issues with the cleanliness of the carpet and sheets.
When is the best time to visit Hilton Garden Inn Orlando East/UCF?
The low season is in June, and the high season is in September. Guests have also mentioned that the location is great if you need to be in east Orlando/UCF, and it's a quiet and convenient place to stay.
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They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Light sleepers may want to request a room with heavier curtains, especially for even-numbered rooms facing east, as the sun can be quite bright in the morning.
Pet-Friendly Policy
The hotel has an easy pet stay policy, making it convenient for guests traveling with pets. However, some guests wished the pool had a heater for their furry companions.
Accessibility Concerns
Guests with accessibility needs should double-check their room arrangements in advance, as some encountered issues with accessible rooms not accommodating the requested number of guests.
Dining Experience
While the breakfast received mixed reviews, the made-to-order breakfast was praised for its variety and quality. However, some guests found the service slow and the food bulk-cooked and reheated.
Staff Sign Language Skills
One guest appreciated the desk receptionist's sign language skills, which greatly helped their daughter. This exceptional skill was noted as a rare and valuable asset.
Room Cleanliness
While many guests praised the cleanliness of the rooms and the hotel in general, a few encountered issues such as dusty and wet carpets, along with sightings of roaches, indicating a need for consistent pest control measures.
Consider Housekeeping Policy
Some guests expressed a desire for regular housekeeping, as the hotel currently provides cleaning of rooms only upon request. This may be a consideration for guests who prefer daily housekeeping services.
Check for Room Maintenance
Several guests reported issues with room maintenance, including loose commodes, bathroom doors not closing properly, and mold in bathrooms. It's advisable to check the room thoroughly upon check-in and report any issues promptly.
Consider Breakfast Options
While the hotel offers breakfast, some guests found it disappointing that it wasn't complimentary and felt that the quality could be improved.
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hilton Garden Inn Orlando East/UCF is located at 1959 North Alafaya Trail, 17.2 km from the centre of Orlando. Harry P. Leu Gardens is the closest landmark to Hilton Garden Inn Orlando East/UCF.
Check-in time is 15:00 and check-out time is 11:00 at Hilton Garden Inn Orlando East/UCF.
Yes, Hilton Garden Inn Orlando East/UCF offers free Wi-Fi.
Yes, Hilton Garden Inn Orlando East/UCF offers free parking.
Hilton Garden Inn Orlando East/UCF is 18.4 km from Orlando.
Yes, Hilton Garden Inn Orlando East/UCF has a pool on-site.
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