Ideal Place to Enjoy Orlando
Location was great, room so comfy, we highly recommend this place and sure will stay there if our travels take us back.
Locación and facilities
Customer service, cleanliness, and smell was terrible
Dirty, smelly (no ventilation), large dead insect on floor, sticky carpet, old bed. Four Points should be ashamed... this is at best a bad motel.
Great location !
It's your basic hotel. Great location to get to Orlando studios and plenty of cute things to do close to the hotel.
Hotel needs to be updated as well as the rooms. No games room.
Busy hotel close to Universal Studios
Free parking was nice and it was about a 20 minute leisurely walk to Universal Studios. You can purchase Universal tickets from the desk in the lobby which will save some time at the gate. It had a mini fridge & microwave which would probably be very convenient if you were staying more than a night unlike we were. Breakfast was reasonably priced, but the food was just ok, nothing special. IHOP & Denny's are both next door if you need a late night fix or some cheaper eats.
Not sure how they can get away with charging a resort fee as this is not a resort hotel. As a SPG Gold member, I was given a room that faced southwest overlooking a grand parking lot. Lobby was always packed with people and only had one person working the front desk. Our room had no shampoo or conditioner in the dispensers... called down to the front desk a half dozen times and nobody ever answered... the phone calls just went into a queue and eventually disconnected. There was no way to call housekeeping directly. Luckily one of my friends had a sample sized shampoo which we all shared. Glad we were only staying one night here as I probably wouldn't stay here again.
Not what I expected
The location is great if you're going to universal or want to do things on international drive. The free shuttle to universal is helpful. Mini golf right next to hotel was fun.
The place listed they had a pool bar which wasn't even open or in use the whole week we stayed. The room is not what the pictures look like. We booked a king size bed and got two queens. Just a blah hotel. If you're going on a vacation I wouldn't recommend this hotel. Breakfast not included also. Basically my boyfriend and I were a little disappointed. The pictures online and description don't even measure up to what we stayed in. Unfortunately, probably never going back.
Breakfast was good. Staff was helpful
Out dated bathroom. In dire need of remodeling. Needs a little more maintenance
A bit of a let down
The location is great if you're going to universal. The staff was friendly as well but other than that nothing was impressive about the hotel.
The hotel at least in the photos appears much brighter and more modern than it actually is. The room reminded me of something you'd see in any old motel and the beds were noisy and cheap feeling. Our room was not very clean, there were spots on some of the linens, hairs stuck to the shower wall (from before we arrived) that never got cleaned in the 4 days that housekeeping supposedly cleaned the room while we were out. They charge you a convenience fee for the water/coffee in the room, parking, wifi etc, which would have been fine with us but they failed to replenish the water or coffee after the first day as the card in the room promised. Lastly the elevators were in poor repair, once I had to pry the door open to get out, the key card stopped working twice in the first 2 days for the room door, and the hotel "restaurant" isn't really more than a simple buffet. Luckily Hash House is just down the street, go there for breakfast. I was pretty disappointed in this Four Points as I've stayed at some in the past I really liked. As you can see there was a lot that went wrong, I'm not a picky person but it adds up.
Was not worth price
Very out dated.
THE ROOM CABINET DOOR HAD SOME PROBLEM.ACTUALL IT CAME OUT OF THE SLOT. WAS NOT PUT IN PLACE DURING OUR 5 DAY STAY.
Excitement is in the air at the Four Points by Sheraton Orlando International Drive in the heart of Orlando. Located on world-famous International Drive, just across from Universal Orlando® Resort you’ll find Orlando’s collection of theme parks, attractions, restaurants, shopping, and the nation's second largest convention center just minutes away. We’re the ideal Universal Partner Hotel. You will find as much excitement inside, too. Relax at the Tropical Breezes patio bar located next to our lush, tropical outdoor pool. Or retreat to one of our 301 contemporary guest rooms where you will find all the comforts of home. Our guest rooms feature views of Universal Orlando® Resort, the downtown Orlando skyline, and International Drive. Expect star treatment and a flawless meeting experience that takes on a new flair. You'll find the perfect space for your needs with 6,500 square feet of contemporary flexible function space. Our knowledgeable and friendly staff will help you plan a great Orlando vacation at the Four Points by Sheraton Orlando International Drive.
Based on 2,391 reviews
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