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Distance to airport
|"Very good price Clean Superb staff!"||(in 34 reviews)|
|"Great location, friendly staff, good facilities."||(in 215 reviews)|
|"Extremely clean plus The great staff!"||(in 306 reviews)|
|"No breakfast unless you purchased it."||(in 50 reviews)|
|"Nothing bad to say about this hotel."||(in 66 reviews)|
|"Smell in the room"||(in 39 reviews)|
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Pool and hot tub areas were nice. Convenience store open until midnight.
Upon getting in we were immediately accosted by time share resort salespeople who were very aggressive and wanted us to pay a down payment to listen to their spiel. The shuttle (not affiliated with the hotel) to universal studios is only by advance booking and the booking person wasn't available in the afternoon, so you have to wake up early to hope you can reserve seats. It also takes an hour, so the alternative is an Uber or cab for about $10 twice a day - the hotel is really not within walking distance of the park. The rooms were fine but smelled a bit like old smoke and mildew, and they somehow ran out of towels for us and never brought them up. One night, our entire floor reeked of pot smoke (great for a hotel full of small kids) and the desk staff said they couldn't do anything because we didn't know where it was coming from. Overall decent for the price but not a luxury stay by any means.
One Night Only
Facilities and location.
Door lock was broken, to enter room had to turn knob up and not down like a normal room. The room had a smell not sure the reason but it was not welcoming. Thanks
Room was huge. We had a suite. Pool, hot tub area fantastic. Nice bar, restaurant. Staff was unreal. Cannot say enough from the front desk on arrival to the cleaning and maintenance staff everybody was super friendly, helpful and always acknowledged us.
Room was a little dated but we were only really in it to sleep. Rest of hotel was very updated looking. Would not keep me from coming back. I would stay again in a heartbeat.
Location is good, female reception staff are friendly and has a smile.
Shower was that slow, it felt like it was a watering can that was blocked. Reported this but nothing can of it. Male reception staff are unfriendly and face that looked like it was slapped with a wet fish. No pillow just cushions for sleeping on, what's this all about:
Basic to get right
Location is good as it is near Prime 1 oulets, restaurants like IHOP, KFC, Subway are also close by. The female reception staff are frienly and build a rapport with you, Parking is free and plenty of spaces. Laundry is a bonus
Were do I start, the male reception staff are cold unfriendly and do not smile. The decor is out dated in the corridors and the room, feels like they brought in six million somkers and let them somke away, not good. The pillows are not pillows in the room they are cushions why!! The AC unit is to load, barely get through the night with the noise. The biggest issue we had was the shower, it felt like you may as well go outside and wait for rain to wash the shower gel/soap away. Reported this to reception, who said they will get it looked at, and nothing changed, make sure you add an extra 15-30 minutes to make sure you feel clean from soap. BW - you need to get this sorted, and fix the water pressure.
The Best Western Orlando Gateway Hotel is just as its name describes, a hotel placed for those eager to enter into the many famous parks and destinations contained within the Orlando area. In fact, visitors are close to such major attractions as SeaWorld, the different Disney Theme parks, and the hotel’s partner property Universal Orland Resort. A full-service property, it is a great option for individuals, couples, or families heading to Universal Studios, Universal’s Island of Adventure, or Universal’s Volcano Bay water park, too.
Designed with families in mind, the hotel has an onsite restaurant along with an outdoor heated pool, a seasonal cabana bar, two hot tubs, and a modern fitness center. There is also a cocktail lounge in the lobby and even a full laundry facility open 24 hours per day. The lobby is also furnished with a convenient store for essentials. There is a business center, car rental desk, and ticket desk to help visitors get the many passes and tickets needed for area attractions.
Rooms have 37” plasma TVs with movie rental options, coffee and tea facilities, mini-fridges and microwaves, free WiFi, an in-room safe, and room service is available from 7 AM until 11:59 PM, daily. The rooms range from standard two bed accommodations to poolside bedrooms, and king suites.
Minutes from outdoor family activities that include miniature golf, Magical Midway, Volcano Bay and a huge list of restaurants, grocery suppliers and even natural destinations like Lake Eola, it is also just ten minutes from the Orlando International Airport and ideal for a relaxing getaway.
based on 5,356 reviews
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Most popular landmarks
- Fun Spot America 1.1 km
- Universal's Islands of Adventure 1.6 km
- Skeletons: Animals Unveiled 1.8 km
- Wizarding World of Harry Potter 1.9 km
- Orlando Premium Outlets International Drive 2 km
- Universal Orlando Resort 2.3 km