The location was only 3 blocks to the zocalo(main plaza) in the historical center of the city and the public areas of the hotel were very pretty. The staff was friendly and helpful.
The room was very small and very poor compared to the public areas. The water pressure pump and plumbing was very noisy. The television came on but there was hardly any volume and the control would not increase it.
Based on 270 reviews
Policies vary by room type and provider.