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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers an excellent breakfast with a variety of choices, including Japanese and Western options. Many guests highly recommend the breakfast and the pleasant service.
Are the beds comfortable at Hotel Okura Niigata?
Yes, the beds are super comfortable, providing a good night's sleep for guests. However, there have been a few comments about the box spring of one bed needing improvement.
Is parking available at the hotel?
Yes, the hotel offers easy parking facilities, but some guests have mentioned that the parking fee is a bit expensive.
How is the cleanliness of the hotel rooms?
The hotel maintains clean and spacious rooms, with many guests appreciating the cleanliness and the scenic views from the rooms.
What is the hotel's staff like?
The staff at Hotel Okura Niigata are known for being very friendly and welcoming, offering warm service to guests. However, there have been comments about the need for improvement in certain areas, such as room temperature control and staff manner during crowded breakfast times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more
They offer insights and recommendations from previous guests to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river comes highly recommended.
Consider Off-Peak Season
Guests found the hotel to be a good value for money during the off-peak season. Consider visiting in January for a budget-friendly stay.
Explore Nearby Attractions
The hotel is within walking distance of several attractions, including Aizu Yaichi Memorial Museum, The Niigata Bandaijima Art Museum, and Hakusan Park. Take advantage of the convenient location to explore these sites.
Request English Menus
Some guests suggested that the hotel should provide English translations for the restaurant menus to cater to international tourists. Consider requesting English menus for a more convenient dining experience.
Check Room Temperature Control
A few guests experienced issues with room temperature control, with some finding the rooms too warm. It may be helpful to inquire about room temperature control options upon check-in.
Consider Parking Costs
If you plan to drive, be aware that there is a parking fee. Some guests found the parking fee to be a bit expensive, so factor this into your budget.
Opt for a Suite
Guests who stayed in the suites by the river enjoyed the spacious rooms and the ability to enter and exit without passing through the lobby. Consider booking a suite for added comfort and convenience.
Be Mindful of Hotel's Age
Several guests mentioned that the hotel is old and in need of renovation. Keep this in mind when setting expectations for the overall ambiance and facilities.
Plan for Breakfast Crowds
Some guests noted that the breakfast area could get crowded. Consider arriving early to avoid potential crowds during breakfast hours.
Language Consideration
While most staff are friendly and accommodating, some guests encountered limited English proficiency at the front desk. It may be helpful to have key phrases or requests translated into Japanese for smoother communication.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Hotel Okura Niigata is located at 53, Kawabata-Cho 6-Chome, 5.4 km from the centre of Niigata. Aizu Yaichi Memorial Museum is the closest landmark to Hotel Okura Niigata.
Check-in time is 14:00 and check-out time is 11:00 at Hotel Okura Niigata.
Yes, Hotel Okura Niigata offers free Wi-Fi.
Hotel Okura Niigata is 7.5 km from Niigata. Hotel Okura Niigata is 118 km from Shonai.
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