Pillar and Post Inn & Spa

4 stars
48 John Street, Niagara-on-the-Lake, ON, Canada
Niagara-on-the-Lake, Canada
8.4
Very good
based on 1163 reviews
1,163 reviews
Wed 12/11
-
Thu 13/11
1 room, 2 guests
Deals from
$373
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
$373
Traditional Room
$414
Deluxe room
$460
18 more Pillar and Post Inn & Spa deals
18 more Pillar and Post Inn & Spa deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Pillar and Post Inn & Spa offers 5-star accommodation, as well as an indoor pool, a sauna and a free shuttle service. It features a spa and wellness centre, as well as a lake, valet parking and an express check-in and check-out feature.

This relaxed hotel offers family facilities, such as babysitting/child services. A fitness centre can be readily accessed by guests wanting to keep active while away.

Every room at Pillar and Post Inn & Spa provides an in-room safe and all the necessities for a comfortable stay. Hot drinks can be brewed with the provided coffee and tea supplies.

Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, suitably based for those who want to stay close when looking to sit down to a meal. A wide selection of dining options are also available in the surrounding area.

Pillar and Post Inn & Spa provides a convenient base to discover the Laura Secord Homestead, as well as everything the local area has to offer. The friendly staff at the tour desk are available to book and organise activities in Niagara-on-the-Lake.

8.4
Very good rating
Based on 1,163 verified guest reviews

Latest deals for Pillar and Post Inn & Spa

Wed 12/11
Thu 13/11
Traditional Room
2 double beds
$414
nightly with fees
2 double beds
$430
nightly with fees
2 double beds
$475
nightly with fees
Superior room
bed type unknown
$373
nightly with fees
bed type unknown
$373
nightly with fees
bed type unknown
$416
nightly with fees
Deluxe room
bed type unknown
$460
nightly with fees
bed type unknown
$604
nightly with fees
bed type unknown
$665
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Pillar and Post Inn & Spa

  • Adults only
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit located on ground floor
  • Hypoallergenic
  • No smoking
  • Private entrance
  • Pets allowed on request. Charges may apply.
  • Adults only
  • Lift
  • Accessible by lift
  • Allergy-free room

Bathroom

  • Hairdryer
  • Open-air bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Breakfast in the room
  • Tea/coffee maker
  • Vending machine (drinks)
  • Vending machine (snacks)

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Spa and wellness centre
  • Massage
  • Sauna

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Safe

General

  • Storage available
  • Fireplace
  • Seating area
  • Sofa
  • Soundproofing
  • Telephone
  • Carpeted

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV
  • Smartphone dock

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Hot spring bath
  • Golf

Outdoor

  • Garden
  • Terrace/Patio

Bedroom

  • Alarm clock
  • Wardrobe or closet

Family friendly

  • Babysitting or child care

Fitness

  • Fitness centre

Reviews of Pillar and Post Inn & Spa

8.4
Very good
1163 verified ratings
Wonderful
634
Very good
185
Good
187
Okay
60
Fair
54
Mediocre
23
Poor
20

Summary of reviews

Guests say
Guests appreciated the hotel's location and friendly staff, but many were disappointed with the cleanliness and service quality. The outdoor pool was a highlight, but overcrowding and outdated facilities were common concerns. Overall, while there are positive aspects, improvements are needed in service and maintenance.
AI-generated from customer reviews
Location9 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
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All reviews

7.9
Good
Mukesh, Jul 2021
great atmosphere. will come again
10
Wonderful
Anonymous, Nov 2016
Pros (+) The hot spring!
Cons (-) The food and drinks we're pricey.
10
Wonderful
Anonymous, Dec 2015
Pros (+) Beaut. They upgraded us for free, without even telling us.
Cons (-) Everything was fantastic.

Location

48 John Street, Niagara-on-the-Lake, ON

What's nearby

  • Edward Spera Art Gallery0.7 km
  • Memorial Clock Tower0.9 km
  • Niagara Apothecary Museum0.9 km
  • Shaw Festival Theatre0.9 km
  • The Romance Collection Gallery1 km
  • Jackson-Triggs Winery1.2 km
  • Niagara-on-the-Lake Golf Club1.3 km
  • Fort George National Historic Site1.4 km
  • Peller Estates Winery1.4 km
  • Music Niagara1.5 km
  • Niagara Pumphouse Arts Centre1.5 km
  • Fort Niagara1.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Pillar and Post Inn & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Pillar and Post Inn & Spa

  • Where is Pillar and Post Inn & Spa located?

    Pillar and Post Inn & Spa is located at 48 John Street in Downtown, 0.8 km from the centre of Niagara-on-the-Lake. Edward Spera Art Gallery is the closest landmark to Pillar and Post Inn & Spa.

  • When is check-in time and check-out time at Pillar and Post Inn & Spa?

    Check-in time is 15:00 and check-out time is 11:00 at Pillar and Post Inn & Spa.

  • Does Pillar and Post Inn & Spa offer free Wi-Fi?

    Yes, Pillar and Post Inn & Spa offers free Wi-Fi.

  • Does Pillar and Post Inn & Spa offer free parking?

    Yes, Pillar and Post Inn & Spa offers free parking.

  • How far is Pillar and Post Inn & Spa from the airport?

    Pillar and Post Inn & Spa is 18.8 km from Niagara Falls. Pillar and Post Inn & Spa is 44.3 km from Buffalo.

  • Does Pillar and Post Inn & Spa have a pool?

    Yes, Pillar and Post Inn & Spa has a pool on-site.

  • How does KAYAK find such great Pillar and Post Inn & Spa hotel deals?

    KAYAK scours the web for all room deals available at Pillar and Post Inn & Spa in Niagara-on-the-Lake and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pillar and Post Inn & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pillar and Post Inn & Spa.

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2-star hotel
13% cheaperArnica Bed & Breakfast9.6 Excellent (363 reviews)0.46 kmWi-Fi, Cable or satellite TV$363+
1-star hotel
8% cheaperBrockamour Manor Bed and Breakfast9.7 Excellent (271 reviews)0.2 kmAdults only, Room service, Free Wi-Fi$384+
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The Stewart House Bed & Breakfast
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.5
0.8 km
Toronto Island
49.6 km

Everything you need to know for your stay in Niagara-on-the-Lake

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