|"Very friendly and helpful staff."||(in 29 reviews)|
|"Room was clean and comfortable."||(in 5 reviews)|
|"The bed was very comfortable"||(in 5 reviews)|
|"The place was dirty hot smelled bad."||(in 16 reviews)|
|"Carpet was dirty and not clean."||(in 11 reviews)|
|"The pool looked filthy."||(in 19 reviews)|
|room was dirty||in 177 reviews|
|nice hotel||in 73 reviews|
|staff was friendly||in 73 reviews|
|pool was nice||in 71 reviews|
|front desk||in 59 reviews|
|hot water||in 44 reviews|
|shower curtain||in 34 reviews|
|carpet was dirty||in 25 reviews|
|roaches||in 22 reviews|
|money back||in 16 reviews|
|bed was comfortable||in 12 reviews|
|room was clean||in 12 reviews|
|non smoking||in 8 reviews|
|nothing for breakfast||in 6 reviews|
|location right||in 4 reviews|
|last day||in 3 reviews|
|old and dirty||in 3 reviews|
|un professional||in 3 reviews|
|beds uncomfortable||in 2 reviews|
|lobby and hallways||in 1 review|
It was not what you show in the pic no air just a hot mess, They showed me one room and gave me another with Broken door look like it’s been broken into a couple of times , so we didn’t even stay the night very disappointed with this T adams
Um let's try... 1.There was availability . Most hotels sold out in area and those who had room wanted 165 or more a night. 2.The rate of 54.00 3. The manager Jackie did try wont say her best but some effort. 4. Cable with lots of channels
The first room I went into had a humongous water bug on the wall. Tried to book rate on my phone and kept locking up on me. Rate couldn't be honored from online which sucked. My room door wouldn't open and had to walk a good distance back to lobby. The hotel lobby has an odor. Carpets need to be redone it smells like and taken up. I cant recall the last time I seen a 32 inch square tv. Wow but on a good note it worked and was clear Several lights were out in the room Furniture is very back in the day
The place smelt like drugs and there was clearly some illegal activity happening outside. The window to the room had been broken and could be opened from the inside or outside. Definitely wouldn't recommend
Lured in by the cheap price. Left after 40 minutes
The hotel clerk Derrion was the sole redeeming feature of this place. He deserves a raise and a transfer to a facility that is much more worthy of his competence and williningness to help. He quickly refunded our money when it was evident we would not be able to stay.
The first room assigned to us was clearly already occupied. The swimming pool had a light fixture loose and floating in the water but still attached to its outlet by its wires. The swimming pool area has no heat, so the area and the water are practically unusable this time of year. The next room assigned to us had a sliding closet door that was completely off its track. The safe was locked and inoperable. The TV had 1 channel. I was lured in by the seemingly low price, but with so much wrong, it was clear that any amount of money was too high. We left after 40 minutes and received all of our money back.
Nice hotel excellent price
My kids loved the indoor pool hotel located close to interstate for easy travel
Room was non smoking but you could smell the smoke.
Room was big and comfortable , lots of space for just the two of us . Bed was huge , sheets and comforter were clean and I was satisfied with that , the bathroom was clean as well and that was another plus .
The towels were small and useless for drying off , that was the only thing that annoyed me . Other than for the price , this place was amazing and definitely more than I expected .
Good for the value.
The staff was superb! Very helpful and assisted with everything to my request. The room was equiped with refrigator, security deposit box, ironing, and washing facilities. Wifi was also a great amenity.
Well, its appears the hotel is slightly outdated. The carpet and walls could use a facelift to present a more appealing, contemporary look.
It was dirty. The carpets felt so disgusting you couldn't walk on in. The furniture was dirty, beds uncomfortable, and the ac was very noisy
based on 16 reviews
Policies vary by room type and provider.
Point Plaza Suites at City Center is located at 950 J. Clyde Morris Boulevard, 1.6 km from the centre of Newport News. Hampton Roads Iceplex is the closest landmark to Point Plaza Suites at City Center.
Check-in time is 15:00 and check-out time is 11:00 at Point Plaza Suites at City Center.
Yes, Point Plaza Suites at City Center offers free Wi-Fi.
No, Point Plaza Suites at City Center does not offer free parking.
No, Point Plaza Suites at City Center does not offer free airport shuttle service.
Point Plaza Suites at City Center is 5.1 km from Newport News Intl. Point Plaza Suites at City Center is 31.9 km from Norfolk.
No, Point Plaza Suites at City Center does not have a pool on-site.