Overview

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The Marcel at Gramercy

201 East 24th Street, New York, NY 10010, United States
+1 212 696 3800

$162+

Overall guest ratings

7.7/10 Good
based on 1,343 reviews

Review highlights

  • 9.6
  • 8.8
  • 4.7
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    At East 24th Street and Third Avenue, this hotel is in a business district where students from Baruch College and School of Visual Arts mingle.

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    Expedia

    AMENITIES

    • Facilities for disabled guests
    • Restaurant
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 1,343 reviews
    • 9.6 "Terrific location."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.4 "Great parking, according to 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.5 "Average value."
      5.2 "52% thought it was adequately priced."
    • 4.7 "Rooms are not good."
      2.1 "79% said rooms were small."
      3.7 "63% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.7 "Air conditioning was criticized by 93%."
      2.6 "74% found problems with the furniture."
      3.8 "62% had problems with the shower."
      3.0 "70% criticized the small bathroom."
    • 4.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.5 "Breakfast is below average."
      4.0 "60% said the breakfast was too expensive."
    • 3.6 "Not very comfortable."
      2.1 "79% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.7 "Air conditioning was criticized by 93%."
      3.0 "70% criticized the small bathroom."
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    Overall rating

    7.9 Good
    based on 765 reviews
    • 9.7 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 6.1 "Bar is ok."
    • 5.6 "Average value."
      5.0 "50% thought it was adequately priced."
    • 4.4 "Rooms are not good."
      2.3 "77% said rooms were small."
      3.3 "67% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      1.5 "85% thought they were poorly maintained."
      3.2 "68% found problems with the furniture."
      3.0 "70% criticized the small bathroom."
    • 4.3 "Breakfast is below average."
      3.7 "63% said the breakfast was too expensive."
    • 4.1 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.2 "Quite uncomfortable."
      2.3 "77% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      3.0 "70% criticized the small bathroom."
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    Overall rating

    7.7 Good
    based on 241 reviews
    • 9.6 "Terrific location."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.5 "Average value."
      5.1 "51% thought it was adequately priced."
    • 4.8 "Breakfast is below average."
    • 4.3 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.2 "68% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      3.2 "68% had problems with the shower."
      0.6 "Air conditioning was criticized by 94%."
      3.0 "70% criticized the small bathroom."
      2.7 "73% found problems with the furniture."
    • 3.6 "Not very comfortable."
      2.0 "80% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      3.0 "70% criticized the small bathroom."
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    Overall rating

    7.2 Good
    based on 80 reviews
    • 9.7 "Terrific location."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 6.7 "Average value."
      5.3 "53% thought it was adequately priced."
    • 4.5 "Internet is poor."
    • 4.4 "Rooms are not good."
      2.2 "78% said rooms were small."
    • 3.6 "Not very comfortable."
      2.2 "78% said rooms were small."
      3.1 "69% thought it was too noisy."
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    Overall rating

    7.5 Good
    based on 255 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 6.4 "Average value."
      5.0 "50% thought it was adequately priced."
    • 4.4 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.3 "57% complained about the bathroom."
      1.0 "Air conditioning was criticized by 90%."
      1.4 "86% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
    • 4.3 "Internet is poor."
    • 4.2 "Breakfast is below average."
    • 3.8 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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