Good to know
|Distance to city centre||1.1 km|
|Nearest airport||New York LaGuardia|
|Distance to airport||8.8 km|
|"Friendly and helpful staff, beautiful hotel."||(in 114 reviews)|
|"Location and staff were excellent!"||(in 143 reviews)|
|"Spacious room, nice city view"||(in 23 reviews)|
|"No coffee machine in room!"||(in 17 reviews)|
|"Poor service from hotel staff."||(in 25 reviews)|
|"No free WiFi in room."||(in 33 reviews)|
Time of year
Show reviews that mention
|cathedral view||in 121 reviews|
|christmas decorations||in 16 reviews|
|coffee maker||in 79 reviews|
|complimentary water||in 23 reviews|
|corner room||in 34 reviews|
|free wifi||in 95 reviews|
|grand central station||in 11 reviews|
|great hotel||in 194 reviews|
|great location||in 328 reviews|
|heart of nyc||in 9 reviews|
|maker in the room||in 242 reviews|
|new york||in 14 reviews|
|poor service||in 114 reviews|
|prices were ridiculous||in 4 reviews|
|rockefeller plaza||in 12 reviews|
|spacious rooms||in 18 reviews|
|st patrick||in 45 reviews|
|staff very friendly||in 225 reviews|
|times square||in 33 reviews|
Location, size of rooms. Staff all was nice
Size of bathroom
Elegantly modern - excellent staff and accommodations
Great staff, great location.
Kept charging credit card multiple times before we stayed.
Not too many tourists.
No grab bars in bathroom.
Lotte New York Palace is a luxury hotel and Manhattan landmark. Located on Madison Avenue, this venue has been featured in numerous movies and television shows, thanks to its elegant design. While the style of architecture and interior exude an old-world sophistication, guests will be treated to modern amenities. In addition to vacations and business meetings, Lotte New York Palace makes for a lovely backdrop for picture-perfect weddings, with its gated courtyard and stunning event spaces.
The hotel is made up of 909 guest rooms and suites that can be used for short or extended stays. Guests who love a room with a view should ask for the Cathedral View Rooms, which have a view of St. Patrick’s Cathedral and Rockefeller Center, or the Premier Skyline View Rooms that offer panoramic skyline views. Larger parties can enjoy a Deluxe Two Bedroom Suite with an oversized living room and connecting bedrooms.
In addition to nearby restaurants and in-room dining, Lotte New York Palace has different eateries and bars to enjoy within its towers. The Villard Restaurant is lovely for breakfast or weekend brunch, while the Pomme Palais has sweet treats. For cocktails or a nightcap, guests can visit Trouble’s Trust or go to Rarities, which is an invitation-only salon serving wines and fine spirits.
The Lotte New York Palace Spa and Fitness Center is considered to be one of the best in the city. Visitors can work out or book a spa treatment to unwind. The spa offers everything from facials and massages to manicures and waxing. In-room services are also available upon request.
based on 4,503 reviews
Things to know
- Spacious rooms
- Wonderful sightseeing
- Great view
Policies vary by room type and provider.
FAQs when booking at Lotte New York Palace
What is the best way to get from the airport to Lotte New York Palace?
Getting from New York LaGuardia Airport to the hotel should take around 20m in good traffic – but could be a lot longer at peak times. Getting a taxi from the airport or organizing a private car service in advance is the most economical way of accessing the hotel, as parking in New York can be very expensive. A standard metered cab fare from the airport should be around $30 in good traffic. Those arriving at New York John F. Kennedy Intl Airport or Newark Liberty Intl Airport can expect to pay from around $55 and $60 respectively in a taxi.
Is it possible to arrange early check-in at Lotte New York Palace?
Early check-in may be granted if your room is ready ahead of the designated check-in time – if not, the hotel will be happy to hold your bags until the room is available. Late checkout may also be granted subject to availability; the hotel advises checking with the front desk on the night before departure to see if this service can be provided.
Does the Lotte New York Palace offer any special amenities for children?
Children are very welcome at this hotel, with families able to benefit from a range of room set ups including connecting rooms (not guaranteed) and additional rollaway beds for about $50 per night – note that these may only be placed in rooms with one king-size bed. Children up to the age of 12 even stay for free when sharing a room with their parents. Numerous in-room additions can be ordered to give your children a surprise, from dress-up costumes to themed cookie and candy plates, and kids can enjoy a specially tailored "Mommy and Me" treatment in the hotel spa.
What features does the Lotte New York Palace provide for guests with reduced mobility?
The hotel offers specially trained staff and rooms that meet the requirements of all guests, including those with reduced mobility or hearing and visual impairments. Some of the features you will find include lowered signage, folding closet doors, handicap toilets, roll-in shower stalls or tubs with grab bars, strobe light smoke detectors, telephone lights, and crutches and wheelchairs available to borrow upon request.
Does Lotte New York Palace host any regular events?
The hotel prides itself on making sure its guests are well entertained and catch a glimpse of the buzzing New York social life. Regularly scheduled events include themed holiday brunches, crafting sessions for kids, afternoon teas and impromptu city tours with themes like "Gossip Girl". There are also magic shows that will delight adults and kids alike held in the Madison Room every Friday and Saturday evening.
Can the Lotte New York Palace help arrange transport around the city?
Getting around New York City is easy when staying at this hotel, thanks to the complimentary car service on offer to all guests (subject to availability). Regular shuttle services also depart for Wall Street and the theater district, both of which are free of charge. (Prices checked 14/05/19).
Where is Lotte New York Palace located?
Lotte New York Palace is located at 455 Madison Avenue in Midtown, 1.1 km from the centre of New York. Rockefeller Center is the closest landmark to Lotte New York Palace.
When is check-in time and check-out time at Lotte New York Palace?
Check-in time is 15:00 and check-out time is 12:00 at Lotte New York Palace.
Does Lotte New York Palace offer free Wi-Fi?
No, Lotte New York Palace does not offer free Wi-Fi.
Does Lotte New York Palace offer free parking?
No, Lotte New York Palace does not offer free parking.
Does Lotte New York Palace offer free airport shuttle service?
No, Lotte New York Palace does not offer free airport shuttle service.
How far is Lotte New York Palace from the airport?
Lotte New York Palace is 8.8 km from New York LaGuardia.
Can you bring pets to Lotte New York Palace?
Yes, Lotte New York Palace is a pet-friendly hotel.
Does Lotte New York Palace have a pool?
No, Lotte New York Palace does not have a pool on-site.
Reviews about Lotte New York Palace
Most popular landmarks
- Rockefeller Center 361 m
- Museum of Modern Art 0.4 km
- Grand Central Terminal 0.6 km
- New York Public Library 0.8 km
- Times Square 0.8 km
- Bryant Park 0.9 km
About the neighbourhood
Midtown is known for: Broadway, touristy, shoppingMore
New York travel guide
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