Prices are in New Zealand Dollars.

Chateau Hotel

Chateau Hotel

7.5
Good

Based on 1,073 reviews
 
1001 Rue Chartres, New Orleans, LA 70116, United States
  +1 504 524 9636
Chateau Hotel - New Orleans, LA, United States
Check-in
Check-out
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Rooms

Check-in
Check-out

Deluxe rooms

$118+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$118 per night
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Unknown
$121 per night
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Unknown
$125 per night
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Unknown
$162 per night
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Unknown
$164 per night
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Unknown
$164 per night
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Unknown
$169 per night
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Unknown
$183 per night
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Unknown
$186 per night
IMAGE
Unknown
$186 per night
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Unknown
$187 per night
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Unknown
$196 per night
IMAGE
Double bed
$202 per night
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Double bed
$205 per night
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Double bed
$205 per night
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Double bed
$217 per night
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Double bed
$237 per night
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Unknown
$265 per night
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Unknown
$267 per night
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Double bed
$276 per night
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Double bed
$283 per night
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Double bed
$340 per night

Superior rooms

$180+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$1008 per night
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Unknown
$180 per night
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Unknown
$182 per night
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Unknown
$231 per night
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Unknown
$237 per night
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Unknown
$268 per night
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Unknown
$287 per night
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Unknown
$357 per night
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Unknown
$361 per night
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Unknown
$413 per night
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Unknown
$418 per night

Reviews

Traveller rating

202
142
60
17
1

Time of year

Traveller type

Show reviews that mention

+
french quarter
new orleans
french market
jackson square
bourbon street
cafe du
great location
close to bourbon st
room location
hot water
staff was friendly
celebrating our anniversary
old building
dark room
pool area
parking is expensive
shower curtain
comfortable bed
beautiful hotel
  • Okay
    Oct 2017
    6.0

    Not what was promised

    The location and the beauty of the property were just as expected. For our fifth year anniversary, the bride and I chose the Chateau for its New Orleans charm and location.

    We chose a superior room which is supposed to be a balcony room or private courtyard setting, king size bed with a full bath. I also chose to surprise my wife with the romantic package (rose pedals, champagne, chocolate covered strawberries, etc). I called the hotel one week before our arrival to check on parking and was informed they had ample onsite parking and there would be no need to park elsewhere. Now what we really got was a room on the first floor down the street from the main hotel. The room had two queen beds which were crammed in the room so tightly we could be barely enter the closet or the bathroom. Oh wait, did I mention the check in process took two hours. There was no “romantic package” waiting on us. I ended up having to park nearly one mile away because all the onsite parking was taken (first come first serve). As I was walking to the room from the parking lot nearly one mile away, my wife text me this very simple text, and I quote “the room sucks”. You can imagine I was crushed, 5th year anniversary, romance, New Orleans charm, and I the text “the room sucks”. So before I headed to the room from my long journey where my car was parked, I stopped in the reception area to check on the situation. The staff was no help at all. Sorry sir, is what I heard. We are booked and can’t make any changes in the rooms. Sorry sir, we see here that you paid extra for the romantic package, but we didn’t get the memo so it wasn’t delivered. Sorry sir, for your one mile hike because we didn’t have any parking available. I was told my room was a superior room, not sure what it was superior to, but it certainly wasn’t what we paid for. The room did come with a coffe maker, unfortunately the cord wasn’t long enough to plug in where it was sitting so we had to move it the bathroom counter. Surely that’s normal in a superior room. to say the least my wife and I were disappointed and feel as though we didn’t get what was promised.

  • Excellent
    Apr 2017
    9.7

    Quaint

    It was close enough to the action to walk there but far enough away that it was quiet. Wonderful French Quarter hotel and experence . Jenny and Eric really went above what was expected. They added so much to our trip with tips and advice

  • Mediocre
    Mar 2017
    4.0

    Poor quality

    The room wasn't ready by checkin, the room had not been cleaned (bottle caps and trash still in the room), the bathroom was still a mess, no windows in the bedroom. I stayed one night before getting a room at the Marriott.

  • Mediocre
    Jan 2017
    4.0

    Unaccommodating

    Location

    Climate Control - none in one room, off/on in another - controlled by front desk, Not clean, Ran out of blankets/wash cloths, Staff was apathetic

  • Excellent
    Dec 2016
    9.7

    Amazing service!

    Absolutely loved the people and their help with recommendations. Helped to get a bit more of the local feel versus the tourist attraction hot spots. Have stayed before, but still a great location to get anything you want to get to, both inside and outside of the Quarter. Melanie and Allen were superb and always available and willing to go above and beyond.

    Just had a couple of lights that were out, but was fine. Not much water pressure at ask, and would have been nice to have a little fridge, but no complaints.

  • Okay
    Dec 2016
    4.2

    toilet/shower clogged. Rm not ready at 4. room was

    location

    room to be ready at checkin room to be at chateau not down the road. free parking 35$ extra? seriously

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About

Overview

In the heart of the New Orleans iconic French Quarter, the Chateau Hotel welcomes visitors to its finely restored 18th century mansion hotel. With all modern amenities and comfort, this is a perfect setting in the upcoming Lower Quarter. Guests enjoy a sense of calm that partners with the extraordinary excitement in the numerous attractions of the historic city. Just 2 Blocks from Bourbon Street!

iHotelier/iStay

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.5 Good

Based on 1,073 reviews

9.1

Location

8.2

Service

3.1

Cleanliness

2.8

Breakfast

Things to know

  • Pleasant hotel grounds

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Internet
Concierge service
Outdoor pool
No smoking
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Terrace/Patio
Business centre
Express check out
Hairdryer
Pets not allowed
Parking (surcharge)

Photos

Chateau Hotel - New Orleans - Building All photos (19)
Chateau Hotel - New Orleans - Bathroom Bathroom (1)
Chateau Hotel - New Orleans - Bedroom Bedroom (9)
Chateau Hotel - New Orleans - Building Building (2)
Chateau Hotel - New Orleans - Kitchen Kitchen (1)

Location

Most popular landmarks

  • Louisiana State Museum 248 m
  • Saint Louis Cathedral 289 m
  • Jackson Square 295 m
  • Preservation Hall 398 m
  • Jamie Hayes Gallery 0.4 km
  • Frenchmen Street Jazz Clubs 0.5 km

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