Palazzo Caracciolo Napoli - MGallery
Via Carbonara 112, 80139 Naples, Naples, Italy
+39 081 016 0111From
$105
Cheapest
rate per night
8.1
Great
based on 1,055 reviews
About Palazzo Caracciolo Napoli - MGallery
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi for free
Situated within walking distance of Napoli Centrale Railway Station, Palazzo Caracciolo Napoli - MGallery provides guests with an ideal base when in Naples. It provides complimentary Wi-Fi, a gym and a swimming pool, and is within walking distance of Naples Cathedral.
Guests can unwind in the hotel's jacuzzi or book a massage treatment. The hotel also has a luxury spa, featuring a sauna.
This charming hotel features rooms with an en suite bathroom, air conditioning and a TV. They are all soundproofed and include an in-room safe, a desk and a mini bar. The hotel also has several connecting rooms to accommodate families.
Palazzo Caracciolo Napoli - MGallery provides a variety of in-house dining options with La Cucina and La Cantina. A choice of dining options are also found in the surrounding area.
Naples International Airport is around a 15-minute car ride from Palazzo Caracciolo Napoli - MGallery and Garibaldi Metro Station is within walking distance. The Naples National Archaeological Museum is within walking distance.
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Amenities at Palazzo Caracciolo Napoli - MGallery
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business centre
- Flat-screen TV
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Property is cleaned by professional cleaning companies
- Process in place to check health of guests
- CCTV outside property
- Hand sanitiser in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitised
- Delivered food is securely covered
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Thermometers for guests provided by property
- Safe
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Ticket service
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Bidet
- Toilet
- Toilet paper
General
- Family rooms
- Garden view
- Storage available
- Slippers
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
Accessibility and suitability
- Multi-lingual staff
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Allergy-free room
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Pool and spa
- Spa
- Steam room
- Massage
- Sauna
Bedroom
- Fold-up bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Workspace
- Computer use available
- Fax/photocopying
- Laptop safe
- Desk
Laundry
- Ironing service
- Laundry facilities
- Laundry service
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Outdoor
- Garden
- Terrace/Patio
Fitness
- Fitness centre
Reviews of Palazzo Caracciolo Napoli - MGallery
8.1
Based on 1,055 verified guest reviews
8.2Families
8.2Friends
8.0Couples
8.1Solo
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We spent two nights here during our stay in Naples. The hotel was safe and generally pretty quiet. It had a cool vibe with it being an old palace. The breakfast that was ink used each morning was great! The only drawbacks were that the WiFi was basically non-existent in our room. Also the hair dryer and stand up shower did not work. The staff was quick to send a replacement hair dryer to our room and we were able to get by using the hand shower nozzle, but it was inconvenient. We were also disappointed when we called to make an appointment at the spa and we’re told it was closed due to maintenance.
Pros:Common spaces were beautiful and location great. Restaurant was delicious for dinner.
Cons:Sub-par rooms, no kettle in room, clueless staff (nobody knew what a bath mat was, for example), broken fridge they wouldn’t fix (they said it’s supposed to be warm!), took 30 minutes to get my car (they had said 15 minutes), also no breakfast. Stayed at a much cheaper and nicer hotel down the block. Wish I had booked that hotel for my days in Naples! You can get much better value than this hotel. A fail for the Sofitel chain.
Pros:Loved the area - very old area of the city. Neighborhood is very real (not glitzy or pretentious) and gives a view of the quotidian Napoli. Some of the oldest and best pizzerias are in this area.
Cons:Key cards did not work reliably for rooms
Pros:Beautiful courtyard with inexpensive breakfast that is all natural and organic including traditional Italian meats
Cons:The gym facilities are terrible for weightlifting. Good for cardio.
Pros:Good breakfast.
Cons:Poor service, and the wifi did not work for 2 out of 4 days of stay.
Pros:The Palazzo Caracciolo was the best part of my visit to Napoli. I have dreamed of visiting this part of the world for many years and without my stay at the Palazzo Caracciolo I think I would have been a little disappointed in my visit to Napoli. The Hotel was fantastic!!
Cons:Weather
Pros:Rooms and the Palatial interior Courtyard
Cons:Neighbor was a little rough but eclectic
Location
Via Carbonara 112, 80139 Naples, Naples
What's nearby
- Naples Cathedral286 m
- Basilica di Santa Restituta291 m
- Orto botanico di Napoli0.6 km
- Cappella Sansevero0.8 km
- Chiesa di San Domenico Maggiore0.9 km
- Museo Archeologico Nazionale di Napoli0.9 km
- Museo di Capodimonte1.6 km
- Catacombe di San Gennaro1.6 km
- Piazza del Municipio1.8 km
- Castel Nuovo2 km
- Certosa di San Martino2.1 km
- Teatro di San Carlo2.2 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Palazzo Caracciolo Napoli - MGallery
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