Hotel Tourist

Price and location.

One night I was greeted aggressively by the front desk man and not allowed to go into my room, even though I had a key.

everything's

Location is good - on main square within 3 minutes for the main railway stations and metro, close to restaurants, mini marts and a. 20 minutes to old town so is very good value (we took many early trains so close proximity was very helpful). Rooms are clean and comfortable.

Staff not willing to deal with problems - when arrived there was only a double bed when I needed a twin, desk manager would not help and kept repeating it had not been requested (I booked a twin through the website) and he was the only person on duty (so he thought it find a mother and son shared the same bed...). On returning to the room I found the bed was actually two twin bed bases and mattresses pushed together and covered by one set of sheets so I separated them, and with the sheets, covers and pillows available were able to solve the problem (this was never suggested by the front desk who told me he didn't have a room with two beds...).