Good to know
|Distance to city centre||5.9 km|
|Nearest airport||Bari Palese|
|Distance to airport||54.9 km|
Time of year
Show reviews that mention
Breakfast was shocking. We sat down in the breakfast hall and just got food on the table when a staff member told us to move and go upstairs as we were in wrong area. We were told to go downstairs and then we had to move. The upstairs area had no clean tables, no knives and staff did not act quickly to serve the table.
Terrible stay. The staff were rude. The bar man at the pool would not make us an aperol spritz as he said he didn’t want to open another bottle up. He kept saying he would get another drink but we didn’t want it. We didn’t get any drinks at all In the end. There were lots of issues which I will email separately.
The park and the private beach are beautiful!
It is not possible to find the hotel by GPS navigation and no any signs on main roads! And only one parking across front desk was available! All convenient parking spaces close to the villas were blocked and were available only for extra money! Breakfasts were so pure with so small assortments of very cheap food and drinks! And so noisy discotheques every night!
We had to change rooms twice one room had a noise bed to the point you cannot sleep and the other no air con, the gentleman at reception was helpful and did what he could but the place is run down. Breakfast was poor most of the items were finished had to ask for eggs to be replenished for the two days we stayed for. Asked for directions at reception and it seem an inconvenience and provided the wrong information. Poor experience overall, shame place has lots of potential but really run down.
The beach is great and you can go there either by shuttle bus or with your own car. The food was o.k., we only took breakfast and it was fine, but nothing special. We are very happy we ate out at the excellent restaurants in the area. Other guests found the lunch and evening buffets o.k., but no one was raving about the food.
The service personnel could be more helpful. There are not many International guests and all the important information (check-in is at 17:00, pool closes at 19:00, dinner ends at 21:00 and restaurant buffet is really only for "all inclusive" guests) was only written in Italian and nothing was communicated at check-in. They also didn't give us a map or show us to our rooms. The luggage assistant drove off with our children and we had to wander around for 10 - 15 minutes. Our room had a completely cracked and broken toilet seat and was missing the complimentary water and a door was broken off the track. Pool staff wouldn't let the children jump in the pool or throw balls.
With a stay at iH Hotels Monopoli Porto Giardino Resort in Monopoli, you'll be within a 10-minute drive of Zoo Safari Fasano and Acquapark Egnazia. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
based on 477 reviews
Things to know
- Friendly service
- Pleasant hotel grounds
- Recreation staff is nice
Policies vary by room type and provider.
Reviews about Ih Hotels Monopoli Porto Giardino Resort
Most popular landmarks
- Cathedral Basilica of SS. Mary of Madia 5.7 km
- Parco Belvedere Lama 5.9 km
|Bari Palese||54.9 km|
|Brindisi Papola Casale||58 km|