Extenda Suites Mobile North

The front desk receptionist Dede, she was nice and polite and did everything she could with in her power to help me.

I stayed at extend suites on 33 e I65 service road mobile, Alabama in room 212 on 4/25 and 4/27. I am requesting a refund for the conditions of the room and the treatment I received. The room wasn't clean, trash full, shower tub and toilet dirty and full of hair, sheets was dirty, booger on counter next to sink, mildew on shower curtain, no tissue, soap or shampoo in room, cigarette behind the towel rack, television didn't work at first, floor dirty and I can go on. The front desk receptionist was extremely nice and did all she could stating there are no other rooms, providing clean linen, toliet tissue, bleach, disinfectant wipes, a broom and she reported to incident to the general manager which supposed to meet me the next morning. The next morning I went to the office on two different occasions and was told she wasn't in, I left my number and example to Marih and a gentleman that works front desk what happened, they told me this type of thing happens all the time because people sneak and break into rooms after there are clean. I told her that was outrageous and security should be here I no longer felt safe and I had to leave to take care of my daughter and I wouldn't be back until late, the gentleman stated that when I get back the will make sure I have a clean and better room. When I return the front desk clerk had no idea what I was talking about, all room sold out and my room still haven't been cleaned, no new towels, nothing. I request again to speak to manager. Still to this day I haven't heard from the general manager. Please take care of this matter as soon as possible. This was the worse experience at a hotel I ever had, and honestly I feel I deserve alot more than my money back for the hell I endure and I had to clean my own room I paid for was just beyond ridiculous.