Customer service and the room
Nice but staff unhelpful
Hotel is nice. Shuttle to hotel and parking. Location.
Booked through Expedia, hotel did not have reservation. The lady at the front desk doesn't try to fix, but does say I can book another room although I already paid for reservation. Then she just tells me to call Expedia. After calling Expedia, they call hotel and get it sorted out. Also, park and fly only through the hotel website or phone.
Overall the hotel was easy to find and the price was affordable.
The beds were not very comfortable and the room was a bit outdated.
I liked a restaurant are bar in house Also a very nice atrium with and pool and hot tub inside
With a stay at Grand Hotel in Minot, you'll be within a 5-minute drive of Minot State University and Dakota Territory Air Museum. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Based on 680 reviews
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