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|"The staff was great."||(in 47 reviews)|
|"Great value for the money"||(in 3 reviews)|
|"Very nice and cozy hotel."||(in 23 reviews)|
|"Noisy air condition in the room."||(in 4 reviews)|
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Staff made us feel ourselves at home, making everything at their reach to help us and support us in every need we had.
Location is close to beach, theater & Lincoln Rd. Mall but removed from the noisy, congested areas. Lovely pool area, good breakfast selection, and accommodating, friendly staff. Rooms were clean and comfortable but a bit small. Will plan to stay at here again next visit to Miami Beach.
The expensive valet took forever. Rooms and amenities were mediocre... not worth the money you pay for this hotel.
Great Hotel - Mostly
Loved the location, price per night, most of the staff and the quality of the hotel.
Had some mold in my shower in an otherwise spotless room. Had two awful experiences in the cafe. Both times the person on duty forgot about me. Had to chase him up for a beer I ordered 20 minutes prior with my meal. Another time, he left me sitting for 15 minutes without attending to me. He only had 2 tables on both occasions. Despite these bad experiences I have to say that this was just ONE person... All the other staff, including the manager, were outstanding !!!
The staff was deceiving, unwilling to help and provided the overall worst hotel experience i have ever encountered. The hotel valet staff informed me that I could leave my car parked in front for a few hours while i went to eat dinner and when I returned my car was towed. I tried to explain this to the staff as well last the managers Alvaro Diaz and Gregory Capella. They both informed me that there was nothing they could do. Even though they admitted that the valet may have given me the wrong information, there was nothing they were willing to do to rectify the situation. $281 and hours later i was able to retrieve my vehicle back. The tow company informed me that it was the hotel that called them to have the car towed and they do this all the time! I would never recommend this hotel to anyone simply based off the poor customer service and lack of training of the staff and management. They truly do NOT care about their guests or accommodating to any of their guests needs. I am currently pursuing legal action to be reimbursed for my tow, cab, time and expenses due to their error. There are plenty of choices of places to stay on Miami Beach and I would NOT recommend this one even if they are offering a better price at the time.
Pestana South Beach Hotel is situated in Miami Beach and is close to nearby attractions, such as Miami City Ballet, New World Center and Miami Beach Convention Center. Rooms are air conditioned and a wireless internet connection is provided free of charge.
Pestana South Beach Hotel provides an all-hours reception, as well as a sun tanning bed and a swimming pool. For added convenience, it features babysitting/child services, an airport shuttle and valet parking.
The comfortable rooms at the hotel include a flat-screen TV, a mini bar and a coffee maker. They each offer ironing facilities, a desk and an alarm clock.
Pestana South Beach Hotel has an on-site restaurant, ideal for those who prefer to eat in. Each evening, guests can wind down in the comfortable lounge bar.
Local sites close to Pestana South Beach Hotel include Miami Beach Botanical Garden, Holocaust Memorial of the Greater Miami Jewish Federation and Lincoln Road. Fort Lauderdale-Hollywood International Airport is a 40-minute drive away.
based on 394 reviews
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Most popular landmarks
- Miami City Ballet 0.4 km
- Holocaust Memorial of the Greater Miami Jewish Federation 0.6 km
- Peter Lik Miami 0.7 km
- Lincoln Road 0.7 km
- Lincoln Road Mall 0.8 km
- Miami Beach Architectural District 1 km