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|Distance to city centre||12.5 km|
|Nearest airport||Mexico City Benito Juarez|
|Distance to airport||21.1 km|
Time of year
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Not enough vegetarian items Salsa had consume etc
The hotel itself is good, but the location and nearby restaurants are outstanding. The services and staff are what you would expect in these hotels.
I got a call from the hotel 2 days prior to my reservation, saying that the trip would have to be cancelled due to some issues with the water supply. This caused a lot of trouble for the group of friends we were travelling with. In the end, my reservation was ok, but my friends lost their own. The wifi was awful.
The bed was very comfortable and the room very clean. The staff at the front desk were able to put me on a higher floor, very kind and professional. Totally recommend this hotel as it also has a restaurant area a few steps away from the lobby
The temperature in the room was a bit cold and it took time to get the room warmer, other than that great condition of the room.
The staff at the hotel were all very friendly and helpful, decor was nice, and I enjoyed sitting outside at the main level's restaurant/bar while having lunch and working. I loved that it's located right by a Siclo (spin studio) and Commando (bootcamp). Lots of stores nearby- I forgot my computer power adapter and was able to pick one up for my mac within minutes.
You can hear anything and everything from your room- you have to hope your neighbor doesn't sneeze or it'll wake you up. Food in the lobby's restaurant was terrible and I found a hair in my pizza. I didn't say anything because I had already eaten a lot of it and couldn't be bothered to raise the issue. Water pressure was terrible in my bathroom. When I wanted drinking water last night (beyond the two complementary bottles they did leave in my room each day), I called the front desk to ask if I could drink the water from the tap or if I needed to go get water from the lobby. They said they'd send up bottles of water. I waited around 20 minutes and then finally just went downstairs to get the water myself. I also needed toothpaste, which they don't have behind the desk. I recommend having simple things like this at the desk, rather than suggesting they can send things to the room. Sending to the room is a process and takes time. Hotels like this should just focus on getting things done rather than creating extra steps.
No wifi included. The pillows are just awful.
The Westin Santa Fe, Mexico City is located downtown in the major business district of Santa Fe. Guests of our refined hotel have direct access to many nearby attractions including the Santa Fe Convention Center and Centro Santa Fe, the second largest shopping mall in Latin America. With over 12,000 square feet of event space, our understated venues are the ideal location for your next meeting or event. Recharge with a number of enhanced amenities including our Heavenly Spa by Westin™ or our state-of-the-art WestinWORKOUT® Fitness Studio. Enjoy eclectic, nutritious dishes with locally sourced ingredients at our on-site restaurant, Market Kitchen. Each of our guestrooms and suites features signature plush bedding, marble bathrooms and stunning views of the city or valley. Find your balance at The Westin Santa Fe, Mexico City.
based on 1,952 reviews
Things to know
- Great view
- Nice building
- Good meeting & event facilities
Policies vary by room type and provider.
FAQs when booking at The Westin Santa Fe, Mexico City
Where is The Westin Santa Fe, Mexico City located?
The Westin Santa Fe, Mexico City is located at Javier Barros Sierra 540 in Álvaro Obregón, 12.5 km from the centre of Mexico City. Bosque de Chapultepec is the closest landmark to The Westin Santa Fe, Mexico City.
When is check-in time and check-out time at The Westin Santa Fe, Mexico City?
Check-in time is 15:00 and check-out time is 13:00 at The Westin Santa Fe, Mexico City.
Does The Westin Santa Fe, Mexico City offer free Wi-Fi?
Yes, The Westin Santa Fe, Mexico City offers free Wi-Fi.
Does The Westin Santa Fe, Mexico City offer free parking?
No, The Westin Santa Fe, Mexico City does not offer free parking.
Does The Westin Santa Fe, Mexico City offer free airport shuttle service?
No, The Westin Santa Fe, Mexico City does not offer free airport shuttle service.
How far is The Westin Santa Fe, Mexico City from the airport?
The Westin Santa Fe, Mexico City is 21.1 km from Mexico City Benito Juarez. The Westin Santa Fe, Mexico City is 32.4 km from Mexico City Toluca Intl.
Can you bring pets to The Westin Santa Fe, Mexico City?
Yes, The Westin Santa Fe, Mexico City is a pet-friendly hotel.
Does The Westin Santa Fe, Mexico City have a pool?
Yes, The Westin Santa Fe, Mexico City has a pool on-site.
Reviews about The Westin Santa Fe, Mexico City
Most popular landmarks
- Bosque de Chapultepec 8.2 km
- Castillo de Chapultepec 10.1 km
- Museum of Frida Kahlo 10.2 km
- Museo Nacional de Antropología 10.2 km
- Museo de Arte Moderno 10.5 km
- Museo Tamayo de Arte Contemporáneo 10.5 km
|Mexico City Benito Juarez||21.1 km|
|Mexico City Toluca Intl||32.4 km|