We never made the guest house due to a medical emergency back in the uk
Rooms are very comfortable
Location is okay but great if you want to do Graceland only
Everything was well thought out and fun. Much attention was made to detail.
They scrimped on their chef. The restaurant food was not good. A minor detail but the floors were mopped with something that made them sticky. No one was at the doors to help with luggage. I had to ask for a cart which they keep in a hidden area away from view. This is a wonderful hotel but was basically empty when we stayed. There are so many possibilities. A good marketing plan needs to be done soon or I see it closing. Go visit soon just in case.
I didn't know I loved Elvis
The hotel was just beautiful. I loved the pool, the restaurants and the Elvis movie theater.
We encountered one rude staff member at the front desk but every other employee was incredibly noce
Great Would come back
Nice place, will nickle and dime you.
Stylish with decent amenities.
Lots of small fees, $10 a day for parking, shuttles cost money, ect. Restaurants and drinks inside are ok but pricey.
Excellent, with only a few exceptions
All in all, it was a good stay. There was only a couple minor issues with the cleaning staff. EXTREMELY convenient, if you're visiting Graceland (which is now an all day excursion). Amenities and staff at restaurants and bars were wonderful. Everyone was courteous and very helpful. So nice to have bright, cheery professional service. We would certainly come back, and would recommend it to others.
Upon checking in, we found only one wash cloth in the bathroom. I caught a cleaning staff member in the hallway and asked for more wash cloths. She had to retrieve a clipboard, find my name, and had me initial next to it in order to get more wash cloths. I felt like I was checking evidence out of a Police Evidence room. Came in the next day, and found a filthy cleaning rag on our sink counter. We called down to the desk to ask them to come retrieve it, and re-clean our sink area. After about 4 hours, no one came. we flung the nasty thing into the corner, then cleaned the sink ourselves. By the next morning, no one had come to retrieve the soiled cloth, so we kicked it out into the hallway. Someone finally picked it up. It was truly gross. Other than that, it was a wonderful stay!
The entire facility was very nice. The beds and the bedding was very comfortable.
There were several things that made this stay not rank in the good or excellent range as advertised. Housekeeping came at 6pm to clean our room. The toilet flusher worked but was almost broken. The cable didn't work in the first room we checked into. They charge $10 per day for parking, which is understandable but the key procedure to get in and out of the parking lots was never explained and was confusing, I had to use charge to my credit card to get out one time. I could have gotten the room a lot cheaper booking online instead of Expedia.
Everything was great, staff was very gracious.
Had trouble with free WiFi in my room
A perfect experience
Everything! The details were so impressive and we just kept finding more and more. It was like a scavenger hunt to keep finding more amazing touches. The front lobby is so welcoming and bright that you can't help but smile! The rooms were perfect. We felt like it was such a luxurious area, in that it was clean and perfectly decorated and the bathroom was spacious and beautiful. I can't wait to stay there again! The employees are so nice that I swear they had to pass a personality test in order to get hired on; all smiles and the friendliest people you'll encounter!
Located in Memphis, The Guest House at Graceland is a 1-minute drive from Graceland and 6 minutes from Full Gospel Tabernacle Church. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
Based on 3,260 reviews
Value for money
Policies vary by room type and provider.