Good location but Staff needs more training.
Hotel was clean, great location, taxis on standby.
I had reservations for myself and my girlfriend for the week. My girlfriend had to register as an additional guest upon check in....not sure why since the reservation was for two guests. This was not the problem, the ridiculous part was every time we entered the hotel they made her verify her status as a guest and/or complete another registration document. This is totally rude, ridiculous, and unacceptable behavior from the staff. Do not treat your guests as if they are prostitutes..Management, train your staff correctly and work on their speed checking guests in and out. It was like your staff cannot read when we were checking out...totally incompetent. I for sure will NOT be recommending or staying at this hotel again.
Good Wifi Clean Free dinner & breakfast Quiet (off the main street) Convenient location
Excellent location to city center. Quiet.
- The bed was not memory foam as advertised. - They do not provide an airport shuttle as advertised. They just arrange for a cab to pick you up. If you arrive late at night, you better have local currency to pay the driver. - Their website did not provide an e-mail address to contact them. - I asked one staff member at the front desk for change to tip a driver and was told I would need to go to the bank, they didn't make change. - Hot water was very spotty. Early in the morning, chances were good. After six or seven at night, I had to wait up to an hour for lukewarm water.
With a stay at Hotel Estelar Blue in Medellin (El Poblado), you'll be within a 15-minute drive of Park of Lights and Oviedo Mall. Featured amenities include a 24-hour business center, luggage storage, and laundry facilities. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Based on 1,527 reviews
Value for money
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