Novelty Suites Hotel

Cleanliness of the room every day during my stay. Good breakfast, fresh fruit, attentiveness and kindness of staff all around!

Noise coming from outside source, not sure whether it is a transformer for the air conditioning on the balcony next door, or from the roof of the Hotel, I was staying in the 14th floor of a 15 floor hotel.

I always like this hotel, is very convenient and cost efficient in terms of costs and value for money. The facilities are in very good conditions and the location is great

The checkin process shoud be faster and agile. Maybe the staff is in training period, however the teimes i have checked in, normally takes more than 10 minutes to complete the process.

Great room, modern, comfortable, and well-furnished with a functional kitchenette. Walking distance to a shopping center, restaurants, etc. Outstanding value.

Minibar was poorly-stocked. Checkout process was way longer than it needed to be, considering I was the only one checking out at the time. Road noise from the adjacent throughway was annoying even 9 floors up.

We liked the room with the little balcony.

There was no wine opener in the room.

Location, room set-up and cleanliness.

Shower has bathtub which nowadays I think is cumbersome and no longer a trend. It should be walk-in design with glass doors

Wonderful helpful staff

Can't say enough about my stay, we were visiting for a friend's wedding and the staff went above and beyond in just about every way possible to assist with transport for multiple friends, check ins for the same, and to address little issues that arose, as would happen with any stay. We felt taken care of the whole while, which allowed us to focus on the reason for the trip in the first place.