Riu Emerald Bay

3 stars
Calzada Camaron Sabalo, Zona Costera Cerritos 3404, 82110 Mazatlán, Sinaloa, Mexico
Mazatlán, Mexico
+52 669 989 7900
8.6
Very good
based on 319 reviews
319 reviews
Thu 7/5
-
Fri 8/5
1 room, 2 guests
Deals from
$212
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
$212
Standard Room
$215
Superior room
$236
34 more Riu Emerald Bay deals
34 more Riu Emerald Bay deals
Bedroom
Buffet
Lobby
Restaurant
Pool
Buffet
Hallway
Pool
Other
Conference room
Pool
Other
Other
Other
Other
Pool
Bathroom
Other
Other
Other
Other
Other
Other
Other
Gym
Living room
Living room
Other
Photos of Riu Emerald Bay
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Riu Emerald Bay All Inclusive provides comfortable 5-star accommodation in Mazatlan. It has a gym, as well as a Jacuzzi, an all-inclusive meal plan and an outdoor pool.

Those staying at the resort have access to a beauty centre, a sauna and a hair salon. Multilingual staff are available to assist with booking tours and sightseeing trips, and an express check-in facility is offered for convenience. It also provides a kids club, a rooftop terrace and a kids pool.

All the rooms at Riu Emerald Bay All Inclusive provide a mini bar, plus all the essentials for a comfortable stay.

The resort features restaurant and bar where guests can unwind at the end of the day. For those preferring to eat out, the surrounding area offers several bars and restaurants with a selection of different cuisines.

General Rafael Buelna International Airport is a 40-minute drive from Riu Emerald Bay All Inclusive. Guests can also discover Marina Mazatlan.

8.6
Very good rating
Based on 319 verified guest reviews

Latest deals for Riu Emerald Bay

Thu 7/5
-
Fri 8/5
Superior room
bed type unknown
$236
nightly with fees
bed type unknown
$250
nightly with fees
bed type unknown
$316
nightly with fees
Double room
bed type unknown
$212
nightly with fees
bed type unknown
$247
nightly with fees
bed type unknown
$260
nightly with fees
Standard Room
bed type unknown
$215
nightly with fees
bed type unknown
$261
nightly with fees
bed type unknown
$283
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Riu Emerald Bay

  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Services and conveniences

  • ATM on-site
  • Car hire
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins

Things to do

  • Gift shop
  • Evening entertainment
  • Beauty salon
  • Horse riding
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Night club
  • Shopping

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Bathroom

  • Hairdryer
  • Public bath
  • Private bathroom
  • Shower
  • Bathtub
  • Bidet
  • Spa bath
  • Toilet
  • Toilet paper

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Grill
  • Balcony

General

  • Family rooms
  • Storage available
  • Beachfront
  • Sea view
  • Seating area
  • Sofa
  • Telephone

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift

Health and safety

  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • Safe

Family friendly

  • Child pool
  • Kids' club
  • Babysitting/child care services (surcharge)
  • Playground

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Gym

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Free parking

Reviews of Riu Emerald Bay

8.6
Very good
319 verified ratings
Wonderful
175
Very good
51
Good
30
Okay
13
Fair
15
Mediocre
9
Poor
26

Summary of reviews

Guests say
Guests appreciated the hotel's pools, location, and attentive staff, highlighting the enjoyable pool areas, beautiful sea views, and good service in restaurants and bars. However, there were notable complaints about poor service, cleanliness issues, uncomfortable beds, and some maintenance problems. The hotel offers a pleasant environment with good amenities, but improvements are needed in service efficiency and room comfort.
AI-generated from customer reviews
Pool7.5 out of 10
Location7 out of 10
Cleanliness3.5 out of 10
Bed Comfort3.5 out of 10
Service3 out of 10
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All reviews

4.0
Mediocre
Stephen, Jan 2020
Pros (+) Staff spoke good English and were willing to resolve problems.
Cons (-) Noisy rooms, Elevators don’t work. Had to use stairs most of the time. Good thing we were on the 4th floor.
5.1
Fair
Anonymous, Jun 2016
Pros (+) i liked the staff. very polite and accommodating
Cons (-) the pool was filthy. the guests were dirty. elevators leaked water from ceiling. it was busy and not very private. the ocean had lots of dangerous waves and jelly fish. food was mediocre. there was construction going on and it was very loud!!!! could not sleep in! it is far from the city.

Location

Calzada Camaron Sabalo, Zona Costera Cerritos 3404, 82110 Mazatlán, Sinaloa

What's nearby

  • Playa Sabalo1.8 km
  • Marina Mazatlán Golf Course3.2 km
  • El Cid Country Club Golf Course7 km
  • Playa Las Gaviotas7.1 km
  • Sea Shell City Museum7.3 km
  • Isla Los Venados7.7 km
  • Playa Brujas9.1 km
  • Acuario Mazatlan10 km
  • Estrella del Mar Golf Course11.3 km
  • Playa Norte12.1 km
  • Continuity of Life12.3 km
  • Punta de Clavadistas12.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Riu Emerald Bay

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Riu Emerald Bay

  • Where is Riu Emerald Bay located?

    Riu Emerald Bay is located at Calzada Camaron Sabalo, Zona Costera Cerritos 3404, 13.1 km from the centre of Mazatlán. Playa Sabalo is the closest landmark to Riu Emerald Bay.

  • When is check-in time and check-out time at Riu Emerald Bay?

    Check-in time is 15:00 and check-out time is 12:00 at Riu Emerald Bay.

  • Does Riu Emerald Bay offer free Wi-Fi?

    Yes, Riu Emerald Bay offers free Wi-Fi.

  • Does Riu Emerald Bay offer free parking?

    Yes, Riu Emerald Bay offers free parking.

  • How far is Riu Emerald Bay from the airport?

    Riu Emerald Bay is 27.3 km from Mazatlán Gen Rafael Buelna.

  • Does Riu Emerald Bay have a pool?

    Yes, Riu Emerald Bay has a pool on-site.

  • How does KAYAK find such great Riu Emerald Bay hotel deals?

    KAYAK scours the web for all room deals available at Riu Emerald Bay in Mazatlán and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Emerald Bay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Emerald Bay.

Nearby hotels and places to stay

Closest

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2-star hotel
Condos Perla
0.36 kmOutdoor pool$928+
2-star hotel
Casas Rdm
0.36 kmOutdoor pool$1,166+
2-star hotel
Departamentos Cerritos
0.5 kmOutdoor pool$846+
2-star hotel
Condos Btb
0.63 kmOutdoor pool$847+

Cheapest

See cheapest stays in Mazatlán
2-star hotel
Departamentos Cerritos
0.5 kmOutdoor pool$846+
2-star hotel
Condos Btb
0.63 kmOutdoor pool$847+
2-star hotel
Departamentos Qm2
0.76 kmOutdoor pool$910+
2-star hotel
Condos Perla
0.36 kmOutdoor pool$928+

Most recommended

See most recommended stays in Mazatlán
2-star hotel
Condos Perla
0.36 kmOutdoor pool$928+
2-star hotel
Casas Rdm
0.36 kmOutdoor pool$1,166+
2-star hotel
Departamentos Cerritos
0.5 kmOutdoor pool$846+
2-star hotel
Condos Btb
0.63 kmOutdoor pool$847+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
13.1 km
Mazatlán Gen Rafael Buelna
27.3 km

Everything you need to know for your stay in Mazatlán

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