Good to know
|Distance to city centre||3.1 km|
|Nearest airport||Mazatlán Gen Rafael Buelna|
|Distance to airport||18.7 km|
|"All good, staff very helpful."||(in 9 reviews)|
|"Very nice service at all."||(in 8 reviews)|
|"Location in front of Ocean walk."||(in 5 reviews)|
|"Horrible customer service, rude staff, room dirty"||(in 7 reviews)|
|"Considering the location this hotel could have had better service, better everything"||(in 6 reviews)|
Time of year
Show reviews that mention
|beds were comfortable||in 7 reviews|
|bid deal||in 2 reviews|
|coffee packet||in 9 reviews|
|comfortable location||in 13 reviews|
|food was excellent||in 18 reviews|
|location is good||in 8 reviews|
|passed||in 3 reviews|
|receptionist and the girl||in 2 reviews|
|rooms view||in 3 reviews|
|size beds||in 6 reviews|
|staff were friendly||in 26 reviews|
The beverages were cheap. The food was tasty.
One complimentary coffee for 7 nights. No Kleenex. No safe in room. Half litre water per day. No food or drink allow during stay. Pool was meant for children only.
Great invironment, clean room.
Nothing I didn’t like.
They need to replace the elevator mat. And inprove the pool area is too small for lot of people
Staff was attentive and very friendly. Place was clean and orderly. Location was ideal. We really enjoyed our stay here.
Didn't like having to get an extra card to keep the electricity on. My wife and I are dependant on medical devices when we sleep. This option should be made available to all guests at check in. We found out about the electricity by accident when we plugged our phone charger in. Good thing we didn't find out in the middle of the night while sleeping. Thankfully, the nice girl at the counter gave me a card to use just for the electricity.
Almost excellent service
We liked the hospitality of the majority of the staff. Ramon, Miguel and Gustavo was very attentive to our needs. Top of the line service. Food was on point.
As a group of 16 consumed a grip load of alcohol, the bar closed the staff as instructed by there higher ups did not allow outside liquor. Which is very understandable when the remains open. But not in this case bar closed and we couldnt bring in liquor. MANAGEMENT: Learn how to treat people that was bringing a lot of money for a 6 night trip fairly. Train your staff how to direct themselves respectfully (Alberto did a horrible job) . There is ways how to say no, but this looked like he a stick up his rear all day. Not to mention the year before we 26 of us had traveled to Mazatlan and also, stay at Olas Altas Inn. Next trip we will decide (possible another 26 of us) where we stay and yes just for a couple of uneducated or untrained employees.
Located in Mazatlan, Olas Altas Inn Hotel & Spa is by the ocean, within a 5-minute drive of Mazatlan Aquarium and Teodoro Mariscal Stadium. Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.
based on 2,020 reviews
Things to know
- Beach nearby
- Friendly service
- Great view
Policies vary by room type and provider.
FAQs when booking at Olas Altas Inn Hotel & Spa
Where is Olas Altas Inn Hotel & Spa located?
Olas Altas Inn Hotel & Spa is located at Ave Del Mar No 719, 3.1 km from the centre of Mazatlán. Acuario Mazatlan is the closest landmark to Olas Altas Inn Hotel & Spa.
When is check-in time and check-out time at Olas Altas Inn Hotel & Spa?
Check-in time is 15:00 and check-out time is 12:00 at Olas Altas Inn Hotel & Spa.
Does Olas Altas Inn Hotel & Spa offer free Wi-Fi?
Yes, Olas Altas Inn Hotel & Spa offers free Wi-Fi.
Does Olas Altas Inn Hotel & Spa offer free parking?
Yes, Olas Altas Inn Hotel & Spa offers free parking.
Does Olas Altas Inn Hotel & Spa offer free airport shuttle service?
No, Olas Altas Inn Hotel & Spa does not offer free airport shuttle service.
How far is Olas Altas Inn Hotel & Spa from the airport?
Olas Altas Inn Hotel & Spa is 18.7 km from Mazatlán Gen Rafael Buelna.
Can you bring pets to Olas Altas Inn Hotel & Spa?
No, pets are not allowed at Olas Altas Inn Hotel & Spa.
Does Olas Altas Inn Hotel & Spa have a pool?
Yes, Olas Altas Inn Hotel & Spa has a pool on-site.
Reviews about Olas Altas Inn Hotel & Spa
Most popular landmarks
- Acuario Mazatlan 0.5 km
- Plaza de Toros 1.8 km
- Fisherman's Monument 2.4 km
- El Cid Country Club Golf Course 2.6 km
- Playa Norte 2.6 km
- Continuity of Life 3.1 km
|Mazatlán Gen Rafael Buelna||18.7 km|