Mataram resorts

Pros: The hotel is wonderful and very clean. The staff proactive and attentive. Food was great in both of the restaurants.

Cons: Would be nice to have ramps outside as it is quite difficult to go around with a stroller or wheelchair.

Pros: I liked every thing for honest the place says come again and I will. I hope that the wonderful prices still the same.

Cons: better to concentrate on food condition wether it is clean or not, in my stay my wife got food poisoned in our first day and once I saw an egg shell inside a potato truffle dish, since the hotel guest dont have other choice than the hotel restuarant you should becareful of your food quality.

Pros: Lovely rooms beautiful pool area and great breakfast

Pros: Friendly staff, decorated my room for my 30th twice! Beautiful location, can sometimes see turtles close to shore.

Pros: We loved our stay at the Katamaran Resort. The staff are amazing and so helpful. Food and service in both restaurants were excellent. We booked an one bed private room with pool and it was as advertised. Cleaning was to a high standard and room service was prompt. Definitely recommend a visit to the spa.

Cons: We could not fault our stay at this property.

Cons: Low room lighting

Pros: We were so happy with our stay here. It’s so beautiful and the staff is incredible

Cons: Lighting in room

Pros: Staff were amazing and the resort is super nice with pool, beach etc

Cons: Nothing!

Pros: Rooms were clean, staffs were very welcoming, great view from pool, bar and restaurant.

Cons: Swimming pool water wasn't very clear, they could provide free shuttles earlier in the day.

Pros: Very accommodating and willing to change my room. Very friendly staff and beautiful facilities. Tourist agency on the beach was cheaper for tours.

Cons: Beach is not very big or clean. Tours and transfer fees were ridiculously priced for the area. A local was willing to do the same tour or transfer for much cheaper. Food at the restaurant was too expensive for what it was, but you don’t have much access to other restaurants without going to the downtown beach.

Pros: The food was delicious and the breakfast was good. Had a lot of options. The room service was prompt and it was still hot when delivered.

Cons: The problem. I got a massage from a lady and she did a good job but unfortunately, she was sick. She had a cough and during the massage, she passed that sickness to me. Later that day, I was already feeling feverish and light headed. I've come back to where I stay and I've had to go to a clinic to get antibiotics. It was just unfortunate.

Pros: Living asia is a real paradise. It is so beautiful.

Cons: The people in Lombok are less friendly than Bali. Avoid getting ripped off by negotiating prices hardly.

Pros: The management and staff made every effort to make us feel relaxed and very much at home. There is complimentary tea/ coffee and snacks served at 4 o clock each evening the kitchen provided me with gluten free options each morning and also at 4 pm. We had a 5am check out and were each provided with a complimentary breakfast box to take along with us. Although this resort is away from nearby towns there are 3 different free shuttle times daily provided to drop you off. Overall a wonderful time was had by everyone.

Pros: Very beautiful garden and great beachfront location. Very friendly and attentive staff.

Cons: Pool was cloudy and green. Rooms, beds and bedding are very outdated and need renovation / replacment.

Pros: Very good hotel, pools, food. The room was big and clean, bathroom amazing. A big Thank you to ALL, who helped me when my son was ill.

Pros: What we really liked was enviroment of Holliday Resort. 2 big swimming pools, very big and nice territory of palm trees, ocean view and the sunset is amazing. Food and drinks are good but pricey.

Cons: Some issues with the staff.. They are not very expiered.. We ordered 2 plates of Beef Hamburger, got only 1 plate. After the long waiting we kindly reminded.. it was forgotten about 2nd order.. Also, we have extended 2 more nights here and staff has blocked our room card/key from 11.00 till 14.00 without any notice! We called them from the pool bar asking to open our room for urgent matter but nobody took action until 14.00 pm came. This was really unpleasant service! What if l need to take some medicaments or have woman „staff” to do? Rooms are quite old we give 3 star of 5 but the bathroom in our beach front villa was really nice.

Pros: Beautiful gardens and a warm temperature pool. The location was perfect.

Cons: Kids club was never open. Not much for older kids to do 7+. The turtle release was expensive. I'm happy to donate however $7.50 per turtle is too much. The food was average the fish was overcooked and very dry.

Pros: Everything was great. Breakfast has a wide variety of options. The Pisang Goreng is really yummy

Pros: The pools were great. The beach bungalows was very nice. Location of the bungalow to everything else in the resort was awesome. Friendly staff. Food menu was good and they made great efforts to cater to my dietary requirements. I really enjoyed the sunsets and the 3 man band that sung most nights. It made the experience very special. Happy hour was great but more bar tenders were needed.

Cons: Renovations were needed to the rooms to ensure things worked properly. The bed was not very comfortable as it was hard and gave me a sore hip (I normally sleep on a firm bed also). The kids club was not an actual thing, rather is was just a dark room with a few toys. The turtle release was way over priced for what it was.

Pros: The holiday resort Lombok was very very good. The location was a bit north of Senggigi. The breakky was fine and the tennis court was great. The stay was very good but for dinner we went to quincys restaurants (quah and the other). Check out nuf said warung!!!!! It is very close and magnificent.

Pros: Amazing freeform and waterfall edge pools, Beach Front, Sunsets, Awesome Bathrooms. Amazing Staff. Gorgeous Grounds. Awesome Cocktails. Beach front Bungalows

Pros: Good location at Jallan Sengigi at Batubolong beach, friendly and helpful staff, good rooms and good facilities. Good breakfast good wifi, just ten minutes walking to Sengigi centrum.

Cons: Upstairs apartment with seaview has little seaview because the vegatation in front are to dense. It should have been trimmed.

Pros: Great location, helpful staff and great sunset. ...very good staying. Thanks

Cons: ......

Pros: Staff is kind. Sunsets are beautiful. Main pool is maintained.

Cons: I stayed in Lombok and Gili islands for 3 weeks and this was the most expensive and least impressive hotel I stayed in and it did not meet its boutique name other than having a nice location and landscape. My standards and expectations as an avid traveler are also not unrealistic so I expect some shortcomings, but this was more than should be allowed by management. The room, chosen for its pool access, is musty and smells of mold and bugspray. The furniture upholstery is ripped, torn apart and is clearly never cleaned as I found dirt and plane ticket stubs under the seat when I tried to flip the cushion thinking I could try to hide the destroyed upholstery. There were liquid spills on the TV stand that had not been washed. The bed, although comfy for me because I like firmer beds, was covered in stained sheets. There are plug ins practically falling out of the wall. The AC is so old it barely cools the room, even during the evenings. The door to the pool doesnt close properly and the handle is practically falling off. The balcony and pool are not maintained and cleaned regularly, they were full of leaves and dirt making it pointless to have a pool access room. Unfortunately, this place needs alot of TLC from cleaning, to fixing things like towel hooks, drawers, furniture, to supplying fresh toiletries and basic information. The staff is very kind but it is clear management is lacking and could use a refresher on the need for maintenance and care in the hospitality world.

Pros: Fantastic location - wonderful gardens and helpful friendly staff.

Pros: All the staff were really friendly and helpful and the food was delicious

Cons: I would have liked to be able to make a cup of tea in our room

Pros: The views from the balcony and rooftop terrace. The staff was really helpfull and adequate in answering questions. Also service minded. Yess nice place to stay when visiting north part of Lombok

Cons: Nothing

Cons: Pool unmbrella's missing. Too hot to relax near pool without umbrellas for shade.

Pros: Location, room, pool, food...all good.