Maroochydore Van Rentals

Staff were very friendly. Pick up and drop off were quickly completed.

Excellent pick-up/upgrade/condition/cleanliness etc. But I filled up to Full opposite the hire location only to have the final emailed invoice claim it was 6/8 and $60 was deducted from my credit card. I phoned to query. They claimed I only filled to 'first click' and maybe the gauge wasn't working. (A ridiculous suggestion on a 44,000km car). Hmmmm. I suggested they go and try to fill it. They did so and lo and behold it needed (only) 9 litres. I was refunded $45. I honestly wonder how many people have received their final invoice which should say $zero and not looked at the automatic debit due to the car being 'not full'?

Hertz were very professional and courteous.

Simple and clear instructions on how to pick up the hire car e.g. pickup address or phone number to book the airport van airport pickup, as it took us 30 minutes to work out what to do and for them to answer the phone to organise the airport pickup. It would be easier to let them know our flight number and get them to check and pick us up when we landed, rather than having to call them or to provide a map of the pickup site which is quite close to the airport. An email with the following information would have been great: 1. Phone number to organise pickup 2. Car rental address and map 3. Information re insurance when the booking is done via other websites, so we know we have an option to organise insurance directly with them Thanks

Good pricing and very easy

Your customer and service was exceptional, the car had no problems.Everything was fine, I could not find any problems with your service.

Extremely expensive

Great car and service.

I booked to pick up the vehicle in Marchhooydore and Kayak somehow managed to send me 40km away to a sunshine pick up. I had to call the Philippines to change it

Just drop off the car took me more than 45 minutes. There were 3 employees and three customers to hire a car. Even pickup took me 20 minutes. With Hertz drop off has always been less than 5 minutes. Simplify your pickup and drop off. All the customers on the day were shaking there heads with disbelief.

Excellent well prepared car

Excellent friendly informative staff. Late model comfortable car.