Good to know
|Distance to city centre||0.6 km|
Time of year
Show reviews that mention
|attractions of madrid||in 12 reviews|
|clean room||in 75 reviews|
|close to plaza||in 24 reviews|
|coffee and tea||in 11 reviews|
|constant buzzing||in 9 reviews|
|customer service skills||in 17 reviews|
|friendly staff||in 108 reviews|
|great location||in 168 reviews|
|hotel or hostel||in 5 reviews|
|land marks||in 4 reviews|
|mercado de san||in 5 reviews|
|metro stations nearby||in 20 reviews|
|opera metro station||in 33 reviews|
|room and very nice||in 15 reviews|
|san miguel||in 22 reviews|
|shower soap||in 6 reviews|
|walk from atocha||in 7 reviews|
|walking distance||in 9 reviews|
Clean room. friendly staff, great location and good price!
Perfect location, awesome friendly stuff
I liked that it was walking distance to almost all touristy spots and sol, opera and callao metro stations ate walking distance. Also even if hallways and elevator was a bit cramped, the room is bigger than I expected. We also liked that the AC is really cold since it was really hot outside. This was the 2nd time in the week we checked in as we left Madrid, checkin was seamless and they assigned us the same room since i guess it was available so it was like coming home.
Bed was a bit wobbly and creaky.
I liked that it was walking distance to almost all touristy spots and sol, opera and callao metro stations ate walking distance. Also even if hallways and elevator was a bit cramped, the room is bigger than I expected. We also liked that the AC is really cold since it was really hot outside. Just a tip to make sure to coordinate with the property if you are checking in late since the receptionist leaves at 10pm and we arrived around 11 and no one was there to assist us but he arrived a few mins after to check us in.
Nothing really just that the bed was a bit wobbly and noisy when you move. Also just to add, we lost 2 pairs of ray-bans. We thought we lost it somewhere but we only used one pair when we went out. We remember we left both of them on the bedside table. We just realized both were missing the night before we were about to checkout. I did not want to point fingers since we did not lose anything else but it would be unusual to lose both sunnies same day we were looking for it.
Room and bathroom clean, staff were very friendly and helpful, good location. Good place to stay
With a stay at The Citadel by Pillow in Madrid (Centro), you'll be within a 5-minute walk of Plaza Mayor and Plaza de Oriente.
based on 970 reviews
Things to know
- Wonderful sightseeing
- Great reception
- Friendly service
- Spacious rooms
Policies vary by room type and provider.
Reviews about The Citadel by Pillow
Most popular landmarks
- Mercado de San Miguel 119 m
- Plaza de la Villa 131 m
- Plaza Mayor 209 m
- Plaza de Oriente 298 m
- Palacio Real de Madrid 0.4 km
- Puerta del Sol 0.5 km
|Madrid Barajas||14.1 km|
|Madrid-Puerta de Atocha||1.9 km|