Good to know
|Distance to city centre||0.4 km|
|Nearest airport||Madrid Barajas|
|Distance to airport||13.1 km|
|"excellent location and great staff."||(in 104 reviews)|
|"Everything is within walking distance"||(in 5 reviews)|
|"Our bed was very comfortable."||(in 16 reviews)|
|"glass sliding door to bathroom fell off the track."||(in 5 reviews)|
Time of year
Show reviews that mention
|attractions in madrid||in 11 reviews|
|balcony in the room||in 107 reviews|
|coffee machine kettle||in 17 reviews|
|friendly staff||in 112 reviews|
|location is great||in 146 reviews|
|nice hotel||in 65 reviews|
|old building||in 16 reviews|
|public transport||in 5 reviews|
|restaurants and shops||in 18 reviews|
|roof terrace||in 5 reviews|
|rooftop bar||in 9 reviews|
|room size||in 18 reviews|
|sliding door to bathroom||in 12 reviews|
|street is very noise||in 21 reviews|
|swimming pool||in 37 reviews|
|twin beds||in 37 reviews|
|walking distance||in 9 reviews|
The rooms were certainly well done and very eco-friendly - no plastic in terms of glasses or containers. The hotel was certainly orientated towards that - nice to see. The staff were very friendly and very helpful and the breakfast was very good too. Location was also very good being very central.
All was good that I came across.
Location, breakfast, staff at reception and restaurant, value for money was quite balanced
Some minor improvements in cleanliness in the bathroom could be useful, bed was ok but not very comfortable.
Loved the balcony
I almost got a concussion from hitting my head on the night table because there was a leg missing under the bed...
Lovely old building tastefully modernised.
Staff service was somehow off across the board. It's hard to put my finger on it, but not helpful, somehow distracted, not attentive to guest? Examples: 1. there are 4 or 5 step steps between reception with no ramp or disability access, but no offer of help with luggage; 2. at breakfast I asked waiter if I could order the omlette on the menu from him---he replied "I suppose you can"; 3. I returned to hotel from a walk at 12:03 (checkout time 1200) I asked for my room key-card to be updated to open room door (as it expired at 1200) so I could get my bags---receptionist ignored my request and asked "Did you have anything from the minibar"; 4. When i completed checkout 5 mins later, I asked if manager was available, receptionionist replied with "No", 5. When I asked again to speak with manager, receptionist replied with "I suppose I could try to call her". All small things, but in sum detracted from stay and left me feeling I won't return in future.
Everything, rooms were super clean , perfect location and super friendly staff.
With a stay at Iberostar Las Letras Gran Via, you'll be centrally located in Madrid, steps from Gran Via Street and 7 minutes by foot from Puerta del Sol. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is available for a surcharge.
based on 2,579 reviews
Things to know
- Nice building
- Friendly service
- Great reception
- Awesome terrace
Policies vary by room type and provider.
FAQs when booking at Iberostar Las Letras Gran Vía
Where is Iberostar Las Letras Gran Vía located?
Iberostar Las Letras Gran Vía is located at Gran Via 11 in Cortes, 0.4 km from the centre of Madrid. El Oso y el Madroño is the closest landmark to Iberostar Las Letras Gran Vía.
When is check-in time and check-out time at Iberostar Las Letras Gran Vía?
Check-in time is 14:00 and check-out time is 12:00 at Iberostar Las Letras Gran Vía.
Does Iberostar Las Letras Gran Vía offer free Wi-Fi?
Yes, Iberostar Las Letras Gran Vía offers free Wi-Fi.
Does Iberostar Las Letras Gran Vía offer free parking?
No, Iberostar Las Letras Gran Vía does not offer free parking.
Does Iberostar Las Letras Gran Vía offer free airport shuttle service?
No, Iberostar Las Letras Gran Vía does not offer free airport shuttle service.
How far is Iberostar Las Letras Gran Vía from the airport?
Iberostar Las Letras Gran Vía is 13.1 km from Madrid Barajas.
Can you bring pets to Iberostar Las Letras Gran Vía?
Yes, Iberostar Las Letras Gran Vía is a pet-friendly hotel.
Does Iberostar Las Letras Gran Vía have a pool?
Yes, Iberostar Las Letras Gran Vía has a pool on-site.
Reviews about Iberostar Las Letras Gran Vía
Most popular landmarks
- El Oso y el Madroño 389 m
- Puerta del Sol 0.4 km
- Plaza de Cibeles 0.5 km
- Museo Thyssen-Bornemisza 0.5 km
- Museo Naval 0.6 km
- Plaza Mayor 0.8 km
|Madrid Barajas||13.1 km|
|Madrid-Puerta de Atocha||1.5 km|