Value for money
Distance to city centre
Distance to airport
|"Staff very helpful and friendly."||(in 6 reviews)|
|"near to metro，comfy enviroment，helpful staff."||(in 44 reviews)|
|"near to metro，comfy enviroment，helpful staff."||(in 13 reviews)|
|"Monotonous, poor breakfasts with no vegetables"||(in 23 reviews)|
|"Old and uncomfortable beds"||(in 14 reviews)|
|"The bathroom had a weird smell."||(in 5 reviews)|
|great location||in 202 reviews|
|small room||in 117 reviews|
|clean rooms||in 102 reviews|
|facilities in the room||in 100 reviews|
|nice staff||in 100 reviews|
|good breakfast||in 90 reviews|
|breakfast was very basic||in 78 reviews|
|hotel was very clean||in 46 reviews|
|double bed was two single||in 41 reviews|
|near metro||in 36 reviews|
|tea or coffee||in 25 reviews|
|sewage smell in room||in 15 reviews|
|helpful and friendly||in 8 reviews|
|center of madrid||in 7 reviews|
|dark and dingy||in 5 reviews|
Location is great
location very good, very easy to find from metro, wide choice for breakfast, all staff ver helpful and friendly.
building work starting about 8:30 am
The staff is very helpful and very friendly. The breakfast is quite healthly and fit. And the hotel is a few steps away from my favorite Restaurante Chino near the corner headed towards shooping street Gran Via.
Handy to city and easy airport transfer
The location is really good. Its is very close to the main turist points (walking), underground and bus station.
The room was very dirty. Its under construction, so its very noise. There is no internet connection, no ac and the breakfast was not so good.
Great location, close to 3 metro stops and very easy to get to from the airport. The breakfast is good, it will fill you up for the day.
There was construction work going on at the hotel between 8:30 and 7 ish every day. It was impossible to relax or sleep. The walls are also really thin, we could hear everything from the other rooms.
Good location. Only a block from Gran Via and two blocks from central shopping areas. Helpful staff. Good breakfast.
Carpets in room were in bad shape and seemed a little grubby. Bath was clean. Lots of street noise with windows open. Quiet when closed
With a stay at Hotel Sterling, you'll be centrally located in Madrid, steps from Gran Via Street and 11 minutes by foot from Puerta del Sol. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 1,411 reviews
Value for money
Policies vary by room type and provider.
Hotel Sterling is located at C/ San Bernardo, 29-31 in Gran Via, 0.9 km from the centre of Madrid. Plaza de Oriente is the closest landmark to Hotel Sterling.
Check-in time is 14:00 and check-out time is 12:00 at Hotel Sterling.
Yes, Hotel Sterling offers free Wi-Fi.
No, Hotel Sterling does not offer free parking.
No, Hotel Sterling does not offer free airport shuttle service.
Hotel Sterling is 13.5 km from Madrid Barajas.
Yes, Hotel Sterling is a pet-friendly hotel.
No, Hotel Sterling does not have a pool on-site.