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Distance to city centre
Distance to airport
|"helpful staff, perfect location."||(in 39 reviews)|
|"Nice staff and perfect location."||(in 38 reviews)|
|"Great value for money."||(in 5 reviews)|
|"very noisy, no internet in the rooms"||(in 16 reviews)|
|"The door handle to the room was broken."||(in 13 reviews)|
|"The shower couldn't be used hands-free and the floor had cracked tiles."||(in 4 reviews)|
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The hotel has a bad customer service!
Very Bad customer service!
This is a two-star hotel; it is the second time I have used it. It is basic but is all that is necessary and a warm staff. I recommend it if you are needing an inexpensive bed in Madrid.
Convenience, price, cleanliness, friendly staff
could use better room lighting
The location is excellent, even on Gran Via, with the effervescence of the nightlife, where you can find plenty of shops, restaurants etc. Nearby (5 min walk) there are also supermarkets, with low prices (Dia & Go, Carrefour Express etc). Underground station at 1 min walk. After check-out, we could leave the luggage for free for a few hours, until we left Madrid. On the hall there is an automatic coffee, water, sweets, juices. Polite, friendly staff. Small room, basic, but decent, clean.
The sound insulation between the room and the neighboring toilet. When the neighbors drew water, I had the feeling that a waterfall would flow over me. Sometimes people were noisy in the hallway, but rarely.
Nice small hostal in the center of the city. Size of the room was OK and room was proper and quite. Friendly personal.
Mattress could be changed (coming in age).
A stay at Hostal Excelsior places you in the heart of Madrid, steps from Gran Via Street and Teatro Rialto. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Limited parking is available onsite.
based on 1,525 reviews
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- Friendly service
Policies vary by room type and provider.
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Reviews about Hostal Excelsior
Most popular landmarks
- Puerta del Sol 0.5 km
- Plaza de Oriente 0.5 km
- El Oso y el Madroño 0.5 km
- Plaza Mayor 0.6 km
- Mercado de San Miguel 0.6 km
- Plaza de la Villa 0.7 km
|Madrid Barajas||13.6 km|
|Madrid - Plaza De España||0.5 km|
|Madrid - Sol||0.6 km|