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Hospes Puerta de Alcalá, a Member of Design Hotels
5 stars

Hospes Puerta de Alcalá, a Member of Design Hotels

Plaza de la Independencia 3, 28001 Madrid, Spain
Madrid, Spain
See location+34 914 322 911
From
$381
Cheapest

rate per night

8.7
Very good
based on 1430 reviews
1,430 reviews
Room type
Provider
Nightly total
Double room
$381
King room
$424
Deluxe room
$544
41 more Hospes Puerta de Alcalá, a Member of Design Hotels deals
41 more Hospes Puerta de Alcalá, a Member of Design Hotels deals

Photos of Hospes Puerta de Alcalá, a Member of Design Hotels

Overview

Rating
Located on Madrid’s central Plaza de la Independencia, Hospes Puerta de Alcalá is a handsome red-brick building built in 1883. This fine example of architecture from the Bourbon Restoration period was carefully restored and redesigned to include 41 uniquely decorated guestrooms, where fine dark woods offset hues of gold, silver, and white. The former royal estate and historic landmark now sports a minimalist style but retains the past in its moldings, columns, wrought iron, and woodwork. Enjoy Bodyna Spa, with its sauna, hammam, and fitness and relaxation area, as well as a top restaurant serving signature cuisine and great cocktails.
Rating
8.7
Very good
Based on 1,430 verified guest reviews

Latest deals for Hospes Puerta de Alcalá, a Member of Design Hotels

Sun 11/5
Mon 12/5
King room
bed type unknown
$424
1 king bed
$444
bed type unknown
$488
Double room
bed type unknown
$381
1 double bed
$403
bed type unknown
$421
Deluxe room
bed type unknown
$544
bed type unknown
$566
bed type unknown
$573
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hospes Puerta de Alcalá, a Member of Design Hotels

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Business centre

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Family rooms
  • Landmark view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Coffee machine

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Spa and wellness centre
  • Massage

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Bicycle hire
  • Golf
  • Cycling

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Outdoor

  • Terrace/Patio
  • Balcony

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews of Hospes Puerta de Alcalá, a Member of Design Hotels

8.7
Very good
1430 verified ratings
Wonderful
928
Very good
235
Good
147
Okay
46
Fair
36
Mediocre
14
Poor
24

Summary of reviews

Guests say
Guests appreciated the great location of the hotel, highlighting its central position and proximity to attractions. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, noting issues such as unclean linens and poor responsiveness from staff. Additionally, some guests reported problems with water pressure and privacy in bathrooms, which detracted from their overall experience.
AI-generated from customer reviews
Location9 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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Score by provider

All reviews

4.8
Mediocre
Anonymous, Nov 2015
Cons (-) At 5:40 in the morning intruders entered our room as we slept. They entered with flashlights through a side door and only left when we began screaming. It was a terrible experience. The hotel's reception seemed very surprised but did nothing to reassure us that we were safe there.

Location

Plaza de la Independencia 3, 28001 Madrid

What's nearby

  • Plaza de Cibeles354 m
  • Parque del Retiro0.7 km
  • Museo del Prado0.8 km
  • Teatro Español1.1 km
  • Plaza de Santa Ana1.2 km
  • Puerta del Sol1.3 km
  • Madrid City Centre1.4 km
  • Community of Madrid Sports Center1.5 km
  • Plaza Mayor1.6 km
  • Teatro Real1.8 km
  • Plaza de Oriente1.9 km
  • Plaza de Espana2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hospes Puerta de Alcalá, a Member of Design Hotels

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hospes Puerta de Alcalá, a Member of Design Hotels

  • Where is Hospes Puerta de Alcalá, a Member of Design Hotels located?

    Hospes Puerta de Alcalá, a Member of Design Hotels is located at Plaza de la Independencia 3 in Salamanca, 1.3 km from the centre of Madrid. Plaza de Cibeles is the closest landmark to Hospes Puerta de Alcalá, a Member of Design Hotels.

  • When is check-in time and check-out time at Hospes Puerta de Alcalá, a Member of Design Hotels?

    Check-in time is 15:00 and check-out time is 12:00 at Hospes Puerta de Alcalá, a Member of Design Hotels.

  • Does Hospes Puerta de Alcalá, a Member of Design Hotels offer free Wi-Fi?

    Yes, Hospes Puerta de Alcalá, a Member of Design Hotels offers free Wi-Fi.

  • How far is Hospes Puerta de Alcalá, a Member of Design Hotels from the airport?

    Hospes Puerta de Alcalá, a Member of Design Hotels is 12.7 km from Madrid Barajas.

  • Does Hospes Puerta de Alcalá, a Member of Design Hotels have a pool?

    Yes, Hospes Puerta de Alcalá, a Member of Design Hotels has a pool on-site.

  • How does KAYAK find such great Hospes Puerta de Alcalá, a Member of Design Hotels hotel deals?

    KAYAK scours the web for all room deals available at Hospes Puerta de Alcalá, a Member of Design Hotels in Madrid and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hospes Puerta de Alcalá, a Member of Design Hotels and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hospes Puerta de Alcalá, a Member of Design Hotels.

See more FAQs

Nearby hotels and places to stay

Closest

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4-star hotel
6% cheaperAC Hotel Recoletos by Marriott8.6 Excellent (223 reviews)0.13 kmFitness centre, Bar/Lounge, Room service$563+
4-star hotel
50% cheaperOne Shot Recoletos 047.6 Good (2,182 reviews)0.21 kmRoom service, Free Wi-Fi, Tea/coffee maker$300+
4-star hotel
24% cheaperVP Jardín de Recoletos8.9 Excellent (2,076 reviews)0.23 kmRestaurant, Bar/Lounge, Room service$455+
5-star hotel
Hotel Palacio del Retiro, Autograph Collection9.3 Excellent (141 reviews)0.28 kmSpa and wellness centre, Fitness centre, Restaurant$910+

Cheapest

See cheapest stays in Madrid
4-star hotel
50% cheaperOne Shot Recoletos 047.6 Good (2,182 reviews)0.21 kmRoom service, Free Wi-Fi, Tea/coffee maker$300+
4-star hotel
42% cheaperPetit Palace Savoy Alfonso XII8.4 Excellent (3,183 reviews)0.35 kmRestaurant, Bar/Lounge, Room service$350+
4-star hotel
24% cheaperVP Jardín de Recoletos8.9 Excellent (2,076 reviews)0.23 kmRestaurant, Bar/Lounge, Room service$455+
4-star hotel
6% cheaperAC Hotel Recoletos by Marriott8.6 Excellent (223 reviews)0.13 kmFitness centre, Bar/Lounge, Room service$563+

Most recommended

See most recommended stays in Madrid
5-star hotel
Hotel Palacio del Retiro, Autograph Collection9.3 Excellent (141 reviews)0.28 kmSpa and wellness centre, Fitness centre, Restaurant$910+
4-star hotel
24% cheaperVP Jardín de Recoletos8.9 Excellent (2,076 reviews)0.23 kmRestaurant, Bar/Lounge, Room service$455+
4-star hotel
6% cheaperAC Hotel Recoletos by Marriott8.6 Excellent (223 reviews)0.13 kmFitness centre, Bar/Lounge, Room service$563+
4-star hotel
42% cheaperPetit Palace Savoy Alfonso XII8.4 Excellent (3,183 reviews)0.35 kmRestaurant, Bar/Lounge, Room service$350+

Good to know

Value for money

8.2

Distance to city centre

1.3 km

Nearest airport

Madrid Barajas

Distance to airport

12.4 km

Everything you need to know for your stay in Madrid