Heritage Madrid Hotel

We had an absolutely wonderful stay at the Heritage Madrid hotel. Before even arriving in Madrid, the staff was incredibly helpful in arranging private airport transfers and advising on potential sightseeing options. Once at the hotel, they graciously accommodated an early check in and upgraded us to connecting rooms to make our stay more comfortable. The front desk team kindly provided us with a map and quick orientation of the city so that we could embark on sightseeing. The major sights are just an easy metro ride away from the hotel. The beds were extremely comfortable, and there were several thoughtful touches in the room to make the stay as convenient as possible. Sadly, we only had the chance to experience breakfast in the restaurant, but based on that meal we’re sure that other meals would be delicious!

One thing to note is that in both of our two rooms the layout of the bathroom area was a bit odd as the shower area is not behind a solid door but rather has a glass door visible to the rest of the room. There is no privacy in the shower, so I would be conscious of this as you think about sharing a room!

Loved this place! Cosy and charming, has so much soul in every single detail!

Breakfast could be improved (hot part was not that nice, all the days salad did not look fresh!).

Everything. Frat service. A jewel

Everything

Everything, the location, the hotel itself and the staff. I recommend this hotel without any doubt

Nothing