_S-484492.jpg?width=1004&crop=true&caller=HotelDetailsPhoto "Provided by Leonardo")
Good to know
| Value for money | 9.1 |
|---|---|
| Distance to city centre | 2.9 km |
| Location rating | 9.0 |
Rooms
Enter your desired dates in the search form directly above to see room rates for this hotel.
Reviews
Pros
| "Very welcoming and professional staff" | (in 48 reviews) |
|---|---|
| "Beautiful pastries and room service" | (in 16 reviews) |
| "Very good location" | (in 8 reviews) |
Traveller rating
79
4
2
1
0
Time of year
Traveller type
Show reviews that mention
+
| attentive staff | in 60 reviews |
|---|---|
| great location | in 14 reviews |
| loved the hotel | in 27 reviews |
| nicely decorated | in 6 reviews |
| room service | in 24 reviews |
| salamanca | in 4 reviews |
| turndown | in 2 reviews |
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ExcellentAug 201910.0
The hotel is very elegant...the way hotels used to be. The staff, extremely friendly, professional and courteous. Location is very central and convenient. We were a family of 5 and booked the delux family suite. Highly recommended as the setup of the rooms is very good.
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OkayAug 20195.4
It is a beautiful hotel.
Too far from everything I wanted to see and do. We were taking ten dollar taxi rides 4x a day.
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ExcellentJul 20199.6
Beautiful hotel with style. Very clean room and bathrooms. Very comfortable bed.
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ExcellentJul 201910.0
Staff , food, location, facilities ... everything
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ExcellentJul 201910.0
Personal welcoming staff. They were gracious to let us have an early check in as we had a 7:15 arrival in Madrid. Just a lovely small boutique hotel with amazing attention to detail and their guests.
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About
Overview
Located in Madrid (Salamanca), Relais & Châteaux Heritage Madrid is within a 5-minute drive of Gran Via Street and Santiago Bernabeu Stadium. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotels.com
Features
9.4 Excellent
based on 409 reviews
9.8
Cleanliness
9.6
Comfort
9.7
Staff
9.1
Value for money
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Free Wi-Fi
Disabled access
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Airport Shuttle (Surcharge)
Storage available
Pets allowed on request. Charges may apply.
Terrace/Patio
Lift
No smoking
Hairdryer
Coffee shop
Safe
Hot tub
Photos
Provided by Leonardo
All photos (12)
Bathroom (2)
Provided by Leonardo
Bedroom (3)
Lobby (2)
Restaurant (1)
All photos
01 of 12
Reviews about Heritage Madrid Hotel
“Service is outstanding. Most new boutique 5* hotels are forgetting how fundamental this is. But not Heritage Madrid, they really are making service a priority and that shows in the overall result.”
“The hotel is very elegant...the way hotels used to be. The staff, extremely friendly, professional and courteous. Location is very central and convenient. We were a family of 5 and booked the delux family suite. Highly recommended as the setup of the rooms is very good.”
“It is a beautiful hotel.”
“Beautiful hotel with style. Very clean room and bathrooms. Very comfortable bed.”
“Staff , food, location, facilities ... everything”
Location
Most popular landmarks
- Lazaro Galdiano Museum 0.6 km
- Museo Sorolla 1.1 km
- Las Ventas 1.4 km
- Puerta de Alcala 1.8 km
- Plaza de Cibeles 2.1 km
- Museo Naval 2.3 km
Madrid travel guide
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Getting Around
| Madrid Barajas | 10.8 km |
|---|---|
| Madrid-Recoletos | 1.6 km |
| Madrid-Nuevos Ministerios | 1.7 km |
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